Casino Operations Associate

Casino Operations Associate 

• You will be responsible for multiple aspects of Casino Operations. Working with supporting teams across the business, including data, commercial, CS and others. You will support regulatory compliance and help enhance the customer experience.
• You will play an important role in the Casino team in maintaining the homepage layout to support placements and troubleshoot issues in conjunction with the promotions and commercial teams.
• You will coordinate with outside vendors to maintain a calendar of scheduled downtime and work with support teams to ensure proper messaging to players during those times.
• You will help drive analysis of casino lobby performance based on placements using existing reports to provide an overview of performance and to inform .
• You will communicate with outside vendors to ensure that reporting data is up to date and work with the data and engineering teams to ensure the accuracy of said data. 

SKILLS and Qualifications

•  Bachelor level degree or relevant work experience
• Attention to detail and organizational skills are essential
• Driven and ambitious to learn and develop a career within iGaming
• Experience in Online Casino or retail casino preferred
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Strong work ethic. Is accountable, works smart and pushes self and others for results
• Relates and works cooperatively with people across levels, functions, culture, and geography to achieve shared goals
• Excellent communication skills, both written and verbal, and is effective in a variety of communication settings
• Brings Innovative and creative ideas
• Ability to: Take initiatives, learn quickly
• Familiarity with backend content management systems is a plus.

Salary range is listed in USD; ranges will change based on country and state of residence, which are reflected in Geographical Zones defined by Fanatics Betting and Gaming. *Salary Range: $40,000 to $50,000 (Salary range incorporates all of our Geographical Compensation Zones and is subject to change as the Zone associated with the actual Offer is confirmed). In addition to the base and bonus, full-time employment, and more.  For information about our benefits, please visit https://benefitsatfanatics.com/

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.