Associate, VIP Strategic Initiatives

About the Role
Fanatics is hiring an Associate to join the VIP Strategic Initiatives team. This is the engine room of VIP operations.

Your primary job is making the VIP President and leadership team more effective every single day. You will own the daily preparation, follow-through, and operational rigor that keeps leadership sharp, informed, and moving fast. You will be in the office early, making sure the day is organized before leadership arrives: priorities triaged, materials prepped, open items tracked, and nothing falling through the cracks. When something lands that needs a fast answer, you run it down. When a number doesn't tie, you catch it before anyone else sees it. When a follow-up is at risk of slipping, you're already on it.

The role is weighted toward operational execution and daily leadership support, with the remainder split across fast-turn analytics and strategic projects for our highest-value customer segment (customers driving an outsized share of revenue). The person who thrives here gets genuine satisfaction from making the people around them more effective, and understands that operational excellence is the most critical input to success. 

In return, you get something that's almost impossible to find at this stage of your career: direct exposure to how a President-level executive operates inside one of the most exciting companies in sports. The pace is relentless and the standards are high. But for the right person, 12 months in this seat will teach you more about how senior leaders operate than most people learn in five years.

Key Responsibilities

Daily Operations and Executive Readiness

• This role requires early morning presence in the office to prepare the day's priorities before leadership arrives
• Own the President's daily prep: organize priorities, surface what matters, flag what's at risk, and ensure materials and context are ready before every meeting
• Track action items, follow-ups, and open loops across leadership initiatives with zero drop-off
• Triage incoming requests and information flow, ensuring the right things get to the right people at the right time
• Maintain and update operating trackers, dashboards, and reporting cadences that keep the team accountable

Analytics and Insights

• Execute fast-turn analytical requests for the VIP leadership team, delivering clean, executive-ready outputs under tight timelines
• Leverage AI and data analysis to analyze performance data and trends across customer acquisition, retention, and events to inform leadership decisions
• Build and maintain models and dashboards that improve visibility into key metrics and business drivers
• Support longer-horizon analytical projects including pilot design, process improvement, and strategic deep dives

Strategic Support

• Support the Director in driving top strategic priorities and laying operational groundwork to scale the VIP business
• Prepare executive-level communications, presentations, and briefing materials
• Anticipate information needs for the President and senior leadership, ensuring nothing is late or incomplete
• Jump on emerging opportunities and unstructured problems with initiative, not waiting to be told what to do

Qualifications

• 1-3 years of experience at a top-tier consulting firm (MBB or similar), financial institution, or high-growth startup
• Relentlessly organized, detail-obsessed, and proactive: the kind of person your manager never had to worry about
• AI savvy: creatively finds ways to automate, simplify, and make processes more efficient
• Strong analytical toolkit: advanced Excel required, SQL or Snowflake familiarity preferred
• High standards for accuracy and clarity in all written and visual communications
• High energy, low ego, and a genuine willingness to grind on whatever the team needs
• Comfort operating in ambiguity and taking full ownership of unstructured problems
• Interest in sports, betting and gaming, or entertainment industries strongly preferred

Why This Role

• Direct, daily exposure to how a President-level executive runs a business inside one of the most relevant company in sports
• A front-row seat to decision-making across sports, media, and entertainment that would take a decade to access on your own
• Accelerated learning curve in one of the fastest-growing segments of the sports industry
• A small team where your work has immediate, visible impact and where operational excellence is the fastest path to strategic ownership

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.