Quality Control Supervisor

Role Overview

The Quality Control Supervisor leads the audit team to ensure productivity, accuracy, and compliance with company quality standards. This role oversees inbound and production audits of unfinished and finished goods against Tech Pack specifications, ensures all work orders are audited and 100% inspected in a timely manner, and partners closely with the Product Integrity Manager to prioritize workload and maintain accurate reporting. The Supervisor provides training, coaching, and evaluations for auditors, maintains detailed records, communicates quality standards clearly, approves strike-offs when needed, conducts audits as required, and supports special projects while serving as backup to the Product Integrity Manager.

How You Will Make an Impact

• Supervise and prioritize daily auditor workload and activities
• Conduct and oversee inbound and production audits against Tech Packs and company standards
• Review tech packs and artwork; prepare clear audit reports
• Train, mentor, and develop auditors in quality methodology
• Communicate quality standards and nonconformance findings effectively
• Maintain accurate documentation and ensure process compliance
• Foster teamwork, consistency, and a safe, organized work environment

What You Bring

• High School Diploma required; Associate’s Degree in Textiles or equivalent experience preferred
• 5 years relevant quality or garment experience preferred
• Knowledge of garment construction and basic sewing
• Ability to distinguish colors (Munsell test required)
• Strong decision-making, organizational, and communication skills
• Proficiency in Microsoft Office (Outlook, Word, Excel)
• Ability to work in a warehouse environment, stand for extended periods, and lift up to 40 lbs.
• Ability to work overtime and Saturdays during peak periods

What’s in It for You

Join a team of top-tier talent focused on delivering the best fan experience. Fanatics offers competitive benefits, including health and wellness programs, paid parental leave, infertility support, flexible time off, and a 401(k) plan. We are committed to supporting your growth and success both professionally and personally.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset