Agile Project Manager

Responsible to - Programme Management Lead

Location - National Tennis Centre, 100 Priory Lane, Roehampton, London SW15 5JQ (with the requirement to work from the office at least 3 days each week, including Mondays)

Salary - up to £45,000 per annum depending on experience

About the Role

The LTA’s vision is ‘Tennis Opened Up’ and its mission is Transforming Communities through Tennis. Sitting within the Digital Transformation & Technology Team, the Agile Project Manager will work closely with the business, technology and project teams to deliver and maintain new and enhanced products or services, enabling delivery of the LTA strategy.

This role will help to provide ongoing development of customer-focused solutions within our Salesforce, Web and mobile app platforms. You will assist the development teams in applying an agile framework whilst planning deliverables, sprints, resources and monitoring progress. The Agile Project Manager will be responsible for managing timelines, resolving problems and coaching team members on Agile methodologies to ensure sprints are fully productive and deliverables are implemented to a high standard. You will work closely with the Digital Product team, including internal and external (offshore) developers across our main platforms (Salesforce, Mulesoft, Web and mobile app) to continue the LTA’s Digital Transformation journey, enabling and accelerating delivery of the LTA’s vision.

The role will also require project management capabilities as you will manage projects that contribute towards the LTA’s business objectives. You will be responsible for assembling and leading project teams from project initiation to delivery, ensuring deliverables have been met within the agreed timeline and budget. You will have excellent written and oral communication skills and the ability to motivate colleagues and project teams to collaborate together to achieve shared goals.

The role will suit someone who has a strong background in a Scrum Master role, as well as project management experience and has a passion for making a difference through sport.

Key Accountabilities

Scrum Master:

• Collaborate with the Digital Product Lead and Development Team to understand the scope of work for the upcoming sprint.
• Collaborate daily with the Development Team, which is made up of some internal and some external, including offshore members (circa 20 team members).
• Lead and facilitate sprint planning meetings and daily stand ups.
• Facilitate discussions to help the team determine the capacity they can commit to for the sprint.
• Facilitate retrospectives to reflect on past sprints and identify improvements in the team's capacity planning and execution.
• Use estimation techniques like story points or hours to gauge the team's capacity accurately.
• Help the team track their velocity by capturing data on the amount of work completed in each sprint.
• Use velocity as a reference for future capacity planning and forecasting.
• Implement changes to enhance the team's ability to accurately plan and deliver.
• Address any impediments that could affect the team's capacity such as resource constraints or external dependencies.
• Work with other colleagues or stakeholders to resolve issues impacting capacity, as well as proactively identifying obstacles and helping the team to overcome them.
• Communicate to the Product Managers and wider business stakeholders about the scope of the sprint, the outcome of the sprint and any changes to the scope.
• Ensure that the development teams are motivated, collaborating well together and that they are striving to achieve the best quality in their delivery.
• Coach team members in Agile frameworks, facilitate continuous improvement and apply the most appropriate tools and techniques suitable for our working environment.
• Communicate with stakeholders about the team's capacity and the importance of protecting it during the sprint.
• Ensure deliverables are up to the required delivery standards.
• Use Azure DevOps to plan and manage sprints.

Project Management:

• Manage and deliver projects which contribute to the LTA’s business objectives.

• Assemble and lead project teams ensuring they have the appropriate mix of skills and experience to meet the project objectives.

• Work with project teams to create and maintain project plans, providing realistic but challenging timelines for project deliverables.

• Plan and manage the need for involvement of other LTA teams to deliver requirements to meet the project timelines.

• Create, monitor and manage project risk registers, escalating risks and issues promptly and finding mitigations to the risks and issues.

• Chair project group and steering group meetings, sharing updates on progress and facilitating discussions to get the necessary decisions made.

• Conduct project review meetings and develop lessons learned to highlight improvements for future projects.

• Motivate colleagues and project teams to work together to achieve shared goals and project objectives.

• Develop, manage, and maintain strong internal and third-party supplier relationships to aid collaborative working.

• Provide regular project status updates to the project teams, as well as the Programme Management Lead.

• Contribute to the development and standardisation of project processes, tools and templates.

Other:

• Provide support, where necessary, to the Programme Management Lead and the wider team.

• Be an advocate of the Digital Transformation and Technology Team.