Venue Business Revenue Management FIFA World Cup 26 All Host Cities

At FIFA26, our vision is to unite the world through the greatest sporting event of all time. The FIFA World Cup 26™ will mark the first time that the tournament will feature 48 teams and be hosted by three countries: Canada, Mexico and the USA. This new format will redefine excellence, generating unique opportunities for greater participation and engagement among fans and players across North America and all over the world. Now is your time to become a game changer and join the workforce that will plan and deliver this extraordinary and unforgettable experience.

FIFA World Cup 26 Skills Framework

ACCOUNTABILITY: Demonstrate commitment to responsibilities and objectively analyze one’s behavior, while assuming consequences of one’s own actions and/or decisions and learning from one’s mistakes.

DECISION MAKING: Ability to identify and swiftly make decisions in critical situations, take initiative and calculated risks, explore alternative solutions, and respond promptly to unforeseen circumstances.

INCLUSIVITY: Achieve shared organizational objectives by sharing information with colleagues across all levels and divisions, tangibly influencing others, and maintaining a network of support contacts.

INITIATIVE:  Capacity to do things on one’s own initiative and to influence the course of events, assume responsibilities, and achieve objectives with a minimum of supervision and control.

INNOVATION: Capacity to break new ground, look for unconventional solutions, and produce fresh ideas.

LEADERSHIP: Ability to lead one’s contacts/colleagues/partners, encourage teamwork, and delegate authority/decision-making power, as needed, to produce the expected results and make efficient use of the team’s skills and talents.

VISION: Ability to perceive the organization's global environmental impact, anticipate decision consequences, grasp organizational missions, and formulate strategic plans.

The Venue Business Revenue Management function is responsible for overseeing, monitoring, and optimizing all ancillary revenue streams at FIFA World Cup 26™ venues. This evergreen posting consolidates all Business Revenue Management roles, including Business Revenue Manager, Manager of Business Revenue, and Manager, Venue Revenue Management. The main responsibilities include:

Concessions & Food & Beverage Revenue Management

• Oversee all F&B-related financial operations in coordination with the Concessionaire.
• Monitor concession sales performance, operational readiness, and revenue-impacting issues.
• Establish walk-through schedules with the Concessionaire to identify matchday operational gaps (e.g., inventory, staffing, service flow).
• Support Partner Rights Delivery by ensuring that food & beverage commitments to FIFA26 Commercial Partners are fulfilled.
• Assist with end-of-day financial settlements for the Concessionaire and ensure accurate documentation for reconciliation.

Parking & Transportation Revenue Oversight

• Work closely with the Transport Team to manage spectator parking revenue processes.
• Oversee parking operational plans, including flow, pricing implementation, ticketing alignment, and vendor service quality.
• Support or contribute to financial settlements with the Spectator Parking partner.
• Identify potential issues affecting parking revenue (e.g., access disruptions, traffic flow, equipment failures).

Business Intelligence, Data Integration & Financial Reporting

• Coordinate data integration between venue operations and FIFA26 Business Intelligence teams.
• Review and ensure the accuracy of financial data feeds across concessions, parking, and ancillary revenue streams.
• Prepare detailed daily matchday status reports for Venue Business Strategy leadership and other stakeholders.
• Support the Finance Venue Representative with pre-settlement preparation, documentation, reporting, and reconciliation.
• Identify revenue-impacting trends and communicate urgent findings proactively.

Matchday Operations & Stakeholder Coordination

• Maintain continuous communication with venue representatives, on-site FIFA26 stakeholders, suppliers, and Concessionaire teams.
• Identify and escalate operational issues during matchdays that may affect revenue, guest experience, or vendor performance.
• Provide on-the-ground business support to ensure revenue operations remain aligned with FIFA standards.
• Ensure full alignment with Venue Business Strategy for operational planning, reporting, and daily execution.

Education & Qualifications

• Bachelor’s degree in Business, Finance, Economics, Sports Management, Operations, or related field preferred.
• Advanced coursework or certifications in revenue management, data analytics, or financial operations is an asset.

Work Experience

• Experience in business operations, financial oversight, venue management, concessions management, or revenue operations required.
• Prior experience with F&B financials, parking revenue, or major event revenue streams preferred.
• Experience working in large-scale events, stadium operations, or high-volume hospitality environments is highly beneficial.
• Experience in financial reporting, settlements, vendor oversight, or data integration is advantageous.

Language

• Fluent in English required
• Spanish and/or French proficiency is a plus

Technology

• Strong proficiency in Excel, financial tools, and data reporting platforms.
• Familiarity with POS systems, F&B analytics platforms, and venue revenue dashboards.
• Ability to work with Business Intelligence systems and integrate multiple data sets.
• Strong documentation and reporting skills in Microsoft Teams, Word, and Monday.com.