Technical Services Engineer

Virgin Active are committed to changing people’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.

We take value in recruiting the very best team members who work behind the scenes to support our clubs in delivering a world class member experience. We are looking for a - to join our team.

The Role

• Support risk identification and mitigation across regional engineering activities, helping to embed proactive prevention into maintenance planning.
• Assist in maintaining M&E governance, policies and statutory compliance, ensuring inspections, audits and actions are completed effectively and on time.
• Promote a strong health, safety and compliance culture across maintenance operations.
• Support the optimisation of planned preventative maintenance programmes, helping to reduce reactive works through root cause analysis and practical engineering solutions.
• Provide regional technical support through audits and site visits, identifying risks and assisting with implementing corrective actions.
• Contribute to the development of maintenance teams through onboarding support, training guidance and capability building.
• Assist with data-led Opex and Capex planning, ensuring maintenance investment aligns with asset condition and risk.
• Act as a key technical link between Head Office and club teams, supporting clear communication, reporting and visibility of maintenance activities.
• Support delivery of M&E projects, ensuring they are completed safely, on time and within budget.
• Monitor utilities and energy performance, contributing to efficiency, sustainability and asset improvement initiatives.

Experience

• Strong engineering background, ideally within leisure, hospitality or similar multi-site environments.
• Recognised technical qualification (e.g. City & Guilds or equivalent apprenticeship route).
• Experience working with swimming pool plant systems and associated safety standards.
• Working knowledge of Health & Safety legislation, statutory compliance, Fire Safety and L8 (Legionella).
• Ability to diagnose and resolve technical faults both on-site and remotely.
• Experience supporting technical projects and managing contractor performance.
• Excellent organisational skills, planning capability and attention to detail.
• Strong communication skills with the ability to build relationships and influence stakeholders across multiple sites.

Our Perks

• 25 days (excluding bank holidays) annual leave, plus a Celebration Day – and we want you take them.
• Access to The People’s Pension (3% contribution) or Scottish Widows pension with matched contributions up to 3%.
• Complimentary Virgin Active membership for you and a buddy, plus free membership for your children.
• Private dental and healthcare insurance, giving you access to support when you need it.
• Life Assurance at 4x your salary.
• Discounts across Virgin Active, including guest passes and 50% off PT sessions.
• Access to the Virgin Family network, including discounts across the Virgin Group (Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
• 20% off food and drink at KAUAI outlets within our clubs.
• Access to Salary Finance for financial wellbeing support.
• BUPA Employee Assistance Programme, including free counselling sessions.
• Corporate letting support through Dexters.
• Access to ePoints with a wide range of online retail discounts.
• Discounts on Virgin Active Academy courses, including yoga and fitness training.