Supervisor, Ecommerce Content

Purpose of Role

This role is responsible for overseeing the entire process of product launch ensuring high-quality visual content and seamless coordination across teams. This role requires a keen eye for detail, strong project management skills, and the ability to collaborate with cross-functional teams to meet business goals.

Your Impact

1. ‌Product Management‌:

• Lead the ecom product process for all e-commerce products, including scheduling, coordination, and execution.
• Ensure all product information (descriptions, specifications, etc.) is accurate and up-to-date.

‌Photography & Visual Content‌:

• Oversee product photography sessions, ensuring high-quality images that align with brand standards.
• Review and approve all product images before they are uploaded to the system.

‌Product Page Creation‌:

• Collaborate with design and content teams to create compelling product pages that drive sales.
• Ensure all pages are optimized for SEO and user experience.

‌Channel Coordination‌:

• Distribute finalized product pages to various channel teams (e.g., marketplaces, social media)
• Maintain clear communication with channel teams to resolve any discrepancies or delays.

‌Cross-Functional Collaboration‌:

• Work closely with marketing, supply chain, and customer service teams to ensure smooth product launches.
• Address and escalate any issues that may impact product availability or presentation.

‌Process Improvement‌:

• Identify inefficiencies in the product launch workflow and implement solutions to streamline operations.
• Stay updated on industry trends and best practices to continuously improve processes.

Qualifications

• Strong attention to detail and ability to manage multiple tasks under tight deadlines.
• Excellent communication and interpersonal skills to collaborate with diverse teams.
• Familiarity with basic photo editing tools (e.g., Adobe Lightroom, Canva) is a plus.

EXDUCATION AND/ OR EXPERIENCE

• Bachelor’s degree
• 3+ years of experience in e-commerce operations
• Proficiency in e-commerce platforms

Relocation

• No relocation provided