Supervisor, Auto Ops Maddox

Autograph Operations – Supervisor, Maddox (1st shift) – Fanatics Collectibles

About the Team

Fanatics Collectibles is a new company working at the intersection of collectibles and technology.  We are backed by some of the best investors, sports & entertainment properties, and operators in the world.  Fanatics Collectibles is integrating with Fanatics’ global digital sports platform – which includes 900 sports relationships and 81+ million reachable fans – to reimagine the collectibles business for the 21st century.

Role Summary

Fanatics Collectibles is looking for a Maddox Supervisor in Sunnyvale, Texas. This role reports into the Manager, Autograph Operations, and is responsible for leading the Maddox AI team and managing key initiatives. The ideal candidate has prior experience with managing small teams, displays strong problem-solving and analytical skills, and has prior experience as a Project Manager. Candidates with a passion for sports, culture, & entertainment will find themselves a strong cultural fit.

Responsibilities:

• Manage small teams of 5-8 associates
• Provides guidance and support to all QC Associates, to include mentorship and training
• Partners with leadership to identify opportunities to streamline processes and enhance efficiency
• Track KPIs weekly to report key insights out to Senior Leadership
• Works closely with Product Operations and Manufacturing leadership to effectively manage project timelines.
• Conducts analysis on Maddox AI outputs to properly compile data in Airtable databases and address any quality discrepancies from Maddox AI
• Effectively communicates to external partners and proactively escalates issues related to machinery

The Ideal Candidate: 

• Dallas / Sunnyvale, TX based
• Bachelor’s Degree in Business, Analytics, or related preferred
• 3-5 years’ relevant experience in Project Management, preferred
• Proven ability to create and deliver professional PowerPoint presentations to Senior Leadership, providing insights and updates effectively
• Porven ability to lead a team and execute against a designed plan, providing critical updates along the way to all relevant stakeholders
• Manage vendor relationship for design, testing, shipping, and implementation of future machines
• Strong critical thinking, analytical, and problem-solving capabilities to forecast and plan effectively
• Comfortable working in a fast-paced environment and able to both sit and stand for extended periods of time
• Advanced in Microsoft Office Suite, as well as Excel, PowerPoint, Jira, and some coding abilities preferred

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Collectibles is a new model and vision for the hobby, fundamentally changing the experience for current and future collectors, leagues, and players across many U.S. and international professional and college sports. The organization has long-term, exclusive rights to design, manufacture and distribute trading cards for several sports and entertainment properties, including MLB, MLBPA, the Premier League, MLS, UFC, Formula 1 as well as Disney, Marvel, Pixar, and Star Wars, among others. In January 2022, Fanatics Collectibles announced the acquisition of Topps, establishing the preeminent licensed trading card brand as the cornerstone of Fanatics’ trading cards and collectibles business, and jumpstarted its MLB and MLBPA rights to design, manufacture and distribute trading cards