Staff Systems Engineer

JOB SUMMARY: 

The Systems Engineer plans, implements and oversees Fanatics infrastructure, corporate systems, and identity Management. Supports on-premises storage and compute services for both in-house and externally facing systems. The main objective is to build and maintain high-availability infrastructure to sustain the online and internal information technology activities of our users.

GENERAL DUTIES AND RESPONSIBILITIES: 

• Provide expertise and assist customers, developers, and partners with design decisions.
• Provide on-going maintenance and implementation of updates and patches.
• Recommend and implement standards, policies, and procedures to achieve agreed upon service levels by tuning, maintaining, and supporting a breadth of infrastructure.
• Providing design recommendations and expertise regarding the integration and architecture of commercial application packages.
• Develops and Plan lifecycle replacement, coordinate outages, and perform performance tuning for applications and hardware.
• Maintain monitoring and data gathering systems for reporting and performance purposes.
• Establish and maintain working relationships with vendors to address and resolve problems.
• Work closely with the business stakeholders and developers to ensure smooth planning, implementation and cutovers of systems.
• Maintain the systems roadmap for lifecycle, improvements and upgrades and capacity planning functions.
• Participate in all technical aspects of server technology, Virtualization, Storage, Replication, and security projects including, short and long-term planning.
• Provide technical support, operations and problem resolution of systems infrastructure as required, including 24X7 On-Call support.
• Provide support and implementation planning for business continuity and disaster recovery.
• Prepare and deliver presentations to a variety of technical and non-technical audiences.
• Must have a good grasp of system trends and the mission of the group to provide the most cost effective and efficient systems.
• Manage identity and access, including the implementation and maintenance of Microsoft Active Directory.

Azure and AWS Cloud technologies:

• Design, implement, and manage cloud-based solutions to support business operations.
• Ensure the security, availability, and performance of cloud services.
• Collaborate with teams to migrate existing applications and infrastructure to cloud platforms.
• Utilize Infrastructure as Code to Promote automation when appropriate
• Monitor and optimize cloud resource usage and costs.
• Stay updated with the latest cloud technologies and best practices to provide innovative solutions.

EDUCATION REQUIREMENTS: 

• Bachelor's degree in computer science, Information Systems or related field OR equivalent combination of education and experience

GENERAL KNOWLEDGE, SKILLS, AND ABILITIES: 

• 7+ years of experience.
• No supervision needed, only direction from leadership for priorities. Excellent time management skills working on projects, operational support, and mentorship to peers.
• May need minimal guidance to manage priorities.
• Active role in peer mentoring other engineers on key technologies within department.
• SME on multiple technologies and Senior technical expert role on at least one technology.
• Able to lead projects providing technical direction across multiple business and technology group.
• Able to anticipate and identify issues, recover from production failures, and triage system-wide performance issues.
• Proactively seeks opportunities to improve ecosystems at an enterprise level.
• Provides deep understanding of business-critical systems, processes and how they interact with each other. A 25K-foot view of the tech stack.
• Understands implications and tradeoffs of reliability, scalability, operational costs, and ease of adoption by the organization.
• Focuses on the design and architecture of complex systems.
• Ability to build strong working relationships with peers, managers, and internal customers.
• Experience supporting operational availability in an enterprise environment.
• Experience developing or monitoring and maintaining enterprise infrastructure on multiple platforms.
• Knowledge of configuration with Microsoft OS, LINUX OS, VMWare, SANs, and Hyperconverged Infrastructure.
• Knowledge of configuration with PCI DSS.
• Knowledge of configuration of Windows 20XX, Active Directory, IIS, Linux, DNS, DHCP, FTP and SMTP.
• Knowledge of configuration .net, PowerShell, Web Architecture, Multi-tier Architecture.
• Proven ability of scripting skills in Ansible, PHP, Python, Bash, Terraform or PowerShell.
• knowledge of applications and development methodologies.
• Proficient knowledge and experience with network and systems management tools.
• Proficient ability to document designs and reference architectures in detail using workflows, diagrams, and technical documents.
• Proven written and verbal communication skills, including an ability to provide a synopsis to management.
• Strong analytical abilities and professional office experience necessary.

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset