Sr Ticketing Coordinator – LA28 Olympic & Paralympic Games

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

Primary Responsibilities

• Audit ticket inventory across systems to ensure data integrity

• Support sales teams and processes using designated reservations systems, following established sales rules and with a focus on maximizing revenue

• Collaborate with Ticketing colleagues, Product, Inventory, Pricing, Event Production and Guest Services teams and other Functional Areas (FA’s)

• Monitor official competition schedules, update internal documents and keep relevant FA’s informed of changes

• Ticketing operations support

• Produce reports, presentations and user guides

• Assist in the delivery of digital tickets to clients

• Other ticketing duties, as required to support On Location’s successful delivery of the Olympic and Paralympic Games project and test events

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job.  Duties, obligations, and activities may change at any time with or without notice.
 

QUALIFICATIONS

To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Required Education and/or Experience, Knowledge, Skills, and Abilities:

• Minimum 2 years of experience in ticketing for the Olympic & Paralympic Games or in other global sporting events with official travel and hospitality providers

• Minimum 2 years of experience with event ticketing systems and databases

• High proficiency in Excel, Powerpoint and Airtable

• Data analysis skills

• Ability to read venue seating charts and familiarity with terminology used to designate areas within stadiums and venues.

• Proficiency in project management applications and reporting tools

• Strong customer service ethic

• Organizational and time management skills, with ability to multi-task, prioritize and meet deadlines

• Excellent interpersonal skills – written and verbal

• Ability to work collaboratively within a large team

• Proactive in identifying areas where more support can be provided to maximize guest experience and achieve revenue targets

Preferred Education and/or Experience, Knowledge, Skills, and Abilities:

• Other languages

• CTS Eventim and/or AXS back-office ticketing systems

• LA venue experience

CORE VALUES

As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best.  We uphold these values in our quest for excellence:

• Exceed all service expectations with our customers, our partners, and each other.

• Create value by enriching people's lives.

• Do the right thing and bring others along with us — always.

• Propel the power of diversity, in thought, team and experience.

• Partner to generate win-win solutions.

• Ignite and empower our team's entrepreneurial spirit.

• Exude respect and gratitude — treat others as you would want to be treated.

COMPENSATION

Competitive salary, commensurate with job position and experience.

On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, national origin, disability, or genetic information.

Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Rate Minimum:

$52,500 annually(minimum will not fall below the applicable State/local minimum salary thresholds)

Hiring Rate Maximum:

$70,000 annually