Sr Live Casino & Content Associate

Responsibilities

• Serve as the primary liaison with our third-party Live Casino supplier, overseeing day-to-day operations of the Blackjack Tables in our dedicated Live Studio and addressing customer gameplay escalations.
• Partner with the internal Design and Brand team to ensure a cohesive, on-brand aesthetic within the Fanatics Dedicated Studio.
• Collaborate with the Casino Performance and Promo Teams to implement Live Casino Promotions and make data-driven adjustments to Table Bet Limits, fostering High-Value Play in the dedicated Studio.
• Utilize insights from Casino Analytics and Customer Insights Teams to refine customer segmentation and execute an optimized Content Exposure Strategy.
• Work closely with the Casino Content & Operations Team to implement the Content Exposure Strategy and include new suppliers, games, and game types.  
• Support the Casino Product team in launching new features and capabilities that enhance content personalization and optimize the Casino App.
• Contribute to weekly team meetings by sharing insights, performance reports, and operational updates focused on Live Casino and Content Optimization.

Required Qualifications

• Bachelor level degree or relevant work experience
• Attention to detail and organizational skills are essential
• Driven and ambitious to learn and develop a career within iGaming
• Proficiency in GSuite (Docs, Sheets, Slides, Gmail) or MS Office equivalents
• Strong work ethic. Is accountable, works smart and pushes self and others for results
• Relates and works cooperatively with people across levels, functions, culture, and geography to achieve shared goals
• Excellent communication skills, both written and verbal, and is effective in a variety of communication settings
• You have an agile mindset; able to embrace new initiatives in a fast-paced environment
• Thrives in an entrepreneurial, hyper-growth environment where priorities evolve regularly and decisions are made quickly

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.