Spg Operations Associate (Quality Auditor I)

Purpose:   This position is an entry-level quality position that is directly responsible for all quality audits within the Distribution Center.

Quality Inspectors are responsible for ensuring the accuracy of all warehouse processes, newly received inbound factory cartons and outbound cartons to customers. Quality Inspector is responsible to ensure that product received is compliant with the global Adidas warehouse standards. The Quality Inspector is also responsible for ensuring that product shipped from the Distribution Center meets the global, national, and state compliance guidelines. The quality inspector is responsible for ensuring the accuracy of all recorded dimensions of a product to ensure that product is allocated correctly. All quality inspections are to improve the customer experience and reduce customer chargebacks.  

Key Responsibilities:

• Identify, set aside and document all suspect or defective products.
• Upon training this position will be expected to independently perform one of a variety of different inspection processes.
• Teach the production team about quality control concerns to improve product excellence
• Verify that all proper special handling at source (SHAS) is completed correctly prior to shipping
• Measure and document all dimensions of product inside of the distribution center.
• Recording and reporting of any issues regarding labelling, packaging or quality in the Smartsheet database along with quality tools used in the daily operation (inclusive of any value-added service requirements)
• Analyse, communicate, and recommend solutions for issues that arise during inbound and outbound audits
• Observe and report incorrect processes/problems in receiving, packing, vas, seeding, and shipping
• Complete daily reports on current issues, WIP levels and area readiness to opposite shifts
• Will support with training quality inspectors
• Educate and coach all repeat quality offenders on the correct defect free process
• Communication - This position will communicate directly with Operations and Quality
• Cross-trained in operational departments to support the business during peak volumes
• 5S – This position will be responsible for maintaining 5s standards.

Key Relationships: 

• Operators
• Leads
• Supervisors
• Managers
• Vendor Compliance
• Quality Department

Knowledge Skills and Abilities:

• Must have the ability to work effectively
• Must be detailed oriented
• Must possess good communication skills
• Must be dependable, have solid attendance and be able to work overtime
• Must have working knowledge in word, excel, and outlook
• Must be willing to train associates in the various processes throughout the DC
• Must be a fast learner and be able to multi task
• Must have a good sense of urgency
• Must demonstrate good judgment and be professional at all times
• Must be a team player
• SAP experience is preferred

Requisite Education and Experience / Minimum Qualifications:

• Quality and Lean manufacturing experience preferred
• Experience with Microsoft office with an emphasis in Microsoft excel preferred
• Must have a minimum of a high school diploma or equivalent.
• Inspection experience preferred.
• Required to speak, read, write and comprehend the English language