Specialist Site Operations DTC E-Commerce

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

Your mission

• Own end-to-end product activation process, ensuringaccurateandtimelyproduct launches across all digital channels.

• Maintain seasonal product assortment matrix, launch statustrackersand documentation for activation workflows. 

• Support inday-to-day site merchandisingoperations, including categorization,special featuretaggingand attribution. 

• Manage all product activation reporting and communicateregularstatus updates,impactsand concerns to stakeholders.

• Partner with Merchandising, Planning, Content and Marketing teams to supportproduct/campaign launches, seasonalrefreshesand promotional readiness. 

• Optimizecategory hierarchy andproductattribute datain various source systemsto improve product discoverability. 

• Own end-to-end process for creation, testing, and quality assurance ofpromotional campaignswithin our Ecommerce platform. 

• Lead regionalproduct photography process, in partnership with Global teams,to ensurerequired assets for activation arereceived andmeetingbest in classvisualstandardsset.

• Champion continuous process improvements byidentifyinggaps and recommending candidates for workflow improvementstomanagementteam. 

• Troubleshoot and supportsolutioningproduct functionality issues, coordinating with technical teams as needed. 

• Support AB Testing, SEO and other CROinitiativesto increase engagementand drive sales. 

• Document and track competitive and industry trendsthoughsite deep dives, sharing findings and making recommendations. 

• May coordinate or lead smallsitemerchandising projects orinitiatives withinrelatedworkstreams. 

Your talent

• Bachelor’s degreepreferred.

• 3+yearsofecommerce, digital merchandising, or site operations experience. 

• Ability toindependentlymanage multiple assignments, prioritizetasks, anddeliverdeadlines in a fast-pacedenvironment. 

• Strongattention to detail,demonstratedaccuracy,and commitment to executional excellence. 

• Proactive problem solver who thrives on troubleshooting and continuous improvement. 

• Excellent communication and interpersonal skills, and ability tosucceedin a highly cross-functional environment. 

• Experience analyzing performance data to support recommendations.  

• Proficiencywith Excel and Microsoft suite for bulkuploads, processworkflowsanddata organization. 

• Experience working withinEcommerce platforms/technologies.

• Customer focused mindset with a passion for transforming digital experiences. 

The hiring range base pay for this position is $62,700-$83,380 + Bonus + Benefits

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Pay may vary depending on job-related knowledge, skills, and experience.

Our principles

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.