Senior Specialist Order Book Fulfillment

Purpose & Overall Relevance for the Organization:

Drive Order book execution activities by ensuring sales demand will be fulfilled on time and in full. Ensure high level of customer service is provided while fulfilling an on-time delivery for all distribution channels to meet Go to Market dates. Maintain continuous follow up actions to achieve the required KPI targets.

Key Responsibilities:

• Analysis & reporting on order book status and product availability to ensure a high conversion of orders and on time fulfillment
• Action all system transactions in a manner that commits to adidas internal policy and procedures
• Ensures accurate order book actions take place on the system in a timely manner as per adidas internal process, (order receiving, allocation, de-allocation, DN creation, invoicing…etc)Controls allocation-run, validate stock shortage and other discrepancies and adjust orders based on the alignment with business
• Creates Delivery Notes as per adidas internal policy, and timely release to the warehouse based on agreed plan
• Overall controls the campaign and hard launch availability, make sure all the products are posted and according to the sign off plan
• Confirms deliveries to customers and shares posting reports and invoices. Raises to Account Manager in case of any issues related to orders, payment or delivery of goods
• Leads the posting process, make sure all the products are posted at the right time with right quantity, all the business needs are addressed in the posting
• Ensure monthly RFC net sales targets are fulfilled and any challenges are highlighted
• Represents OBF function output to internal stakeholders
• Support on project & process improvement initiatives of OBF processes
• Leads system testing and make sure to smoothly go live
• Participates in cross-functional S&OP meetings (Planning, Purchasing, Sales)
• Provides support during internal and external auditing
• On Time in Full KPI's analysis and drive for improvement
• Other duties as assigned

Knowledge and Abilities:

• Bachelor's degree from accredited college or university degree with emphasis on the area of business, logistics, planning, Supply Chain or operations
• 2+ years experience in Operations/Logistics, and/or Customer Service, preferably in apparel/fashion/shoes industry
• Strong understanding and experience in operational supply chain process environment
• High analytical and follow up skills
• Having the ability to initiate and drive process improvement and enhancements
• Resilience and ability to meet critical deadlines with good planning and organizational skills.
• Outstanding interpersonal and communication skills to interact effectively and efficiently on different layers of the organization
• Good expertise in any ERP system
• Advanced excel user
• High degree of self-motivation & team play
• Knows how to work in a matrix organization
• English language proficiency: Upper-Intermediate is required (communication with global colleagues is expected)
• Ability to create and maintain an environment of diversity, equality and inclusion in the team

We offer:

• Official employment in accordance with the Labour Code of Kazakhstan
• Fixed salary + annual bonus
• Hybrid work schedule (remote format/work from the office)
• Flexible working hours (from 8-10:00 to 17-19:00)
• Medical insurance
• Partial meal compensation
• 40% discount on company products
• Corporate development programs (career opportunities in various departments of the company, including relocation to other countries)

Join the team of professionals and change the future with us!