Senior Specialist - D365 Administrator

In short

We are looking for an experienced and strategic Senior D365 Systems Administrator to join our global D365 Operations team. This is a pivotal role where you will take ownership of complex functional areas within our ERP landscape, drive key projects, and champion innovation. If you have a deep passion for technology, a talent for solving complex challenges, and the drive to lead and mentor, this role is for you. You will be instrumental in shaping the future of our modern, cloud-based IT systems that power a global business.

Your Mission

• Guarantee the seamless performance of our core business operations by providing expert, hands-on support and serving as the lead escalation point for our D365 platform.

• Lead functional investigations during outages, proposing immediate workarounds to ensure business continuity.

• Own the investigation and resolution of intricate system issues, driving deep root cause analysis for recurring problems and designing robust, long-term solutions.

• Lead collaborations with senior technical and business stakeholders to challenge the status quo and implement innovative configuration changes that enhance system stability and efficiency.

• Drive functional sub-projects from end-to-end, managing deliverables, timelines, and external partners to ensure successful project execution.

• Take ownership of complex functional configurations within D365 F&O, including areas like Order to Cash and Advanced Warehouse Management.

• Champion the continuous improvement of our systems by identifying opportunities for optimisation and proactively contributing to our internal knowledge base.

• Participate in an on-call rotation to provide critical after-hours support and ensure system stability.

Your story

• A degree in Computer Science, Information Systems, or a related engineering field.

• A minimum of 3 years of hands-on experience with Microsoft Dynamics 365 F&O in an administrator or analyst role - or functional consultant role. A strong background in the Supply Chain Management (SCM) module is highly desired.

• Proven experience owning and delivering complex configurations and leading functional sub-projects.

• You are a master collaborator with exceptional communication skills, capable of effectively engaging with stakeholders at all levels.

• You possess a strong problem-solving mindset, with a track record of identifying the root cause of issues and implementing lasting solutions.

• You work autonomously, consistently challenging prevailing assumptions and driving initiatives forward with minimal supervision.