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Senior Retail Regional Director

  • Jacksonville, USA
  • Full time
  • Competitive
  • 26th December 2024
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Full Description

This position will report directly to the SVP of Retail Operations and will oversee the operation, taking primary responsibility for overall operational excellence including profitability, strategic planning, talent development, and engagement for their region. The Regional Director will set the example for their teams and create a selling culture within their region that ensures financial success.

GENERAL DUTIES AND RESPONSIBILITIES:

  • Conceptualize and drive operational excellence by enacting strategic plans inclusive of P&L management aimed at driving sales and controlling cost while conveying the strategic operational vision, focus, and work priorities for their region
  • Collaborate with both internal and external Business Partners including planning, merchandising, buying, and Senior Executive Strategic Retail Leadership Team to create strategies for their region
  • Empower the team to analyze opportunities, present recommendations, and understand the impact decisions have on the region and organization
  • Ensure retail standards for merchandising and operations are consistent throughout the Region
  • Act as an ambassador for the Fanatics' organization, demonstrate integrity and trust with all relationships
  • Oversee and/or resolve conflict by partnering with appropriate business partners to ensure fair and constructive solutions
  • Recruit and build a strong team while driving a culture of high performance and engagement that translates into a best-in-class fan experience of District Managers and General Managers
  • Hold teams accountable and create developmental assignments for high potential employees in collaboration with HRBPs and the Learning & Development Team; recommend a succession plan for employees to Human Resources and Senior Strategic Retail Leadership Team
  • Incorporates Fanatics Values in teams' everyday work

EDUCATION, EXPERIENCE AND REQUIREMENTS:

  • Bachelor's degree or equivalent work experience preferred, not required
  • Minimum 10 years of retail experience with 5 plus years of multi-unit retail management experience
  • Proven ability to lead teams of 10-25 exempt-level leaders
  • Highest level of integrity and ethics, both professional and personal
  • Experience managing a leadership team of employees located across the country
  • Demonstrated proficiency in the Microsoft Office Suite and retail point of sales systems
  • Travel as required to In-Venue Retail sites, hot markets, and other business needs as assigned

JOB KNOWLEDGE, SKILLS AND ABILITIES:

  • Proven ability to identify key business metrics and collaborate with cross-functional partners to develop appropriate plans to drive results
  • Proficiency in understanding the fan base to ensure actions taken are in support of maximizing the needs of the marketplace
  • Established experience with retail finance, including multiple P&L management
  • Proficient superior communication and problem-solving skills, collaborative with strong influencing and interpersonal skills
  • Proven ability to lead operational excellence across multi-units
  • Proven ability to work independently while still adhering to company/departmental standards
  • Demonstrate an established ability to provide clear direction to achieve goals and develop strategic initiatives for all leaders while offering support and follow-up as necessary
  • Experience managing employee relations in partnership with human resources to comply with company policies, state and/or local laws, and union activity if applicable
  • Demonstrate an established ability to create an inclusive environment that fosters the development of others; supports constructive conflict resolution

PHYSICAL DEMANDS:

  • Regularly required to sit stand, reach, bend, and move about the facility as needed
  • Ability to travel
  • Must be able to lift and carry up to 30 lbs.



Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

The organisation

Fanatics
  • Data & Technology
  • New York, USA
  • 2000+ employees
  • Website

Relentlessly Enhancing the Fan Experience

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