Senior QA Manager

Overview

As a Senior Quality Engineering Manager, you will lead and mentor a team of Quality Engineers (QEs) and SDETs in delivering high-quality, reliable, and scalable software for Fanatics Betting & Gaming. You’ll play a critical role in transforming QE from a primarily manual testing function to an automation-driven, engineering-focused discipline. This role demands a leader who can inspire technical excellence, drive process maturity, and partner cross-functionally with development, product, and operations teams.

Key Responsibilities Leadership & Strategy

• Lead, coach, and develop a team of QEs and SDETs across multiple domains (e.g., sportsbook, casino, payments, retail and loyalty).
• Define and execute a quality strategy aligned with business priorities, emphasizing automation-first testing and continuous quality.
• Partner with Engineering, Product, and Platform Engineering leaders to integrate quality into every stage of the SDLC.
• Establish measurable quality goals (test coverage, automation rate, defect leakage, MTTR) and track progress.
• Contribute to the evolution of a hybrid QE model—balancing centralized automation capabilities with embedded quality ownership.

Quality Engineering Execution

• Oversee design, development, and maintenance of automated test frameworks for UI, API, and performance testing.
• Drive adoption of CI/CD pipelines with automated testing and quality gates.
• Implement scalable test strategies for rapid feature delivery and production stability.
• Ensure high-quality releases through proactive risk identification, regression coverage, and test analytics.
• Champion data-driven quality decisions using defect trends, reliability metrics, and release readiness dashboards.

People & Process Management

• Manage hiring, performance reviews, and professional growth for QE team members (onsite and offshore).
• Foster a culture of accountability, technical excellence, and continuous improvement.
• Collaborate with offshore QE leads to optimize test coverage, velocity, and alignment with automation priorities.
• Guide the team in transitioning from manual testing toward engineering-led validation.

Qualifications

Required:

• 10+ years of experience in software quality engineering, with at least 3 years in a managerial or senior leadership role.
• Proven experience leading large, distributed QE or automation teams in fast-paced Agile environments.
• Strong hands-on background in test automation (e.g., Java/Python, Selenium, Playwright, Cypress, Postman, or REST Assured).
• Solid understanding of CI/CD pipelines and DevOps principles (e.g., Jenkins, GitHub Actions, or GitLab CI).
• Experience working with microservices architectures and API validation.
• Excellent communication and stakeholder management skills.

Preferred:

• Experience in gaming, betting, or fintech domains.
• Familiarity with cloud environments (AWS, GCP) and observability tools (Datadog, Grafana, Splunk).
• Experience managing vendor/offshore QE teams.
• Proven success in leading automation transformation initiatives.

Success Metrics

• Increased automation coverage and reduced manual regression effort.
• Improved defect detection rate pre-release and reduced production defect leakage.
• Enhanced QE team engagement, skill maturity, and collaboration effectiveness.
• Measurable contribution to faster, higher-quality releases across FBG product lines.

Ready to build the future of sports betting? If you possess some of these skills but not all of them, we still encourage you to apply!

The expected salary range for this role is based on job-related knowledge, skills, and experience. This role is eligible for the Fanatics Betting and Gaming annual bonus program and an equity award. *Salary range is listed in USD; actual salary will vary based on location. *Salary Range: $184,000 - $275,000 per year (actual salary will be determined in part by a successful candidate’s geographic location). In addition to base salary, bonus, and equity, full-time employees are eligible for Medical, Dental, Vision, 401K, paid time off, and other benefits like GymPass, Pet Insurance, Family Care Benefits, and more. We’ll also give you $700 to set up your home office! 

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.