Senior Professional, Retail Excellence China

Become part of the Converse Team

Converse is a place to explore potential, break barriers and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Converse, it’s about each person bringing skills and passion to a challenging and constantly evolving world to make things better as a team.

Responsibilities:

PARTNER KEY DOOR DEVELOPMENT AND ELEVATION

1.          Key Door Planning Excellence

• Systematically and efficiently operate and manage stores according to Converse policies and strategies.

• Converse partner’s key door biz data analyze, collaborate with partner to drive key door sales performance.

• Create key door seasonal & monthly goal platform including rev target, promotion event, retail moment and build hub door community.

• Planning and execute key door project & sharing Best Practice to internal team.

2.          Business Partner retail team enablement

• Frequently hub door visits within managed city or area, check store FOH/BOH environment and feedback store zoning efficiency and opportunity.

• Provide cross team frequently feedback & insight from product and operation.

• Optimize consumer journey through in-store consumer experience.

• Staffing forecast and peak hour management. 

• Check store services quality, customization, fitting room services etc, summarize consumer satisfaction survey.

• Key door staff space setup.

3. Key window of WHSL team collaborate with cross-function team

• Work with Marketing/Planning/Finance/…for partner operation.

• Partner & WHSL sales’ request and feedback follow up.

• Provide cross team frequently store feedback & insight from product and operation.

Requirements of this role:

1.         At least 3 years management experience in retail or service industry, strong sales, store and people management experience.

2.         Goal & result oriented, good leadership, communication, organization and coordination.

3.         Strong analysis and calculation skills, proficient in using office software.

4.         Fluent in written and spoken English.

5.         Full-time university degree or above.

Converse is more than a company; it’s a worldwide advocate for self-expression. This belief motivates our employees, permeates our working environment and inspires our products. No two of us look or think exactly alike. We are each one-of-a-kind. Individually and as a culture, we have the freedom to create and grow professionally. Generous benefits packages only sweeten the experience. From Boston to Shanghai, from Brand Design to Finance, Converse is a brand that celebrates the unique and creative people of the world. Together, we’re different.