Senior Product Manager AI Workflow Automation

Senior Product Manager, Enterprise OS 

Location: NYC or LA (in-person; occasional travel to NYC, LA, or Dallas) 

About Fanatics Collectibles 

Fanatics Collectibles is building the future of trading cards—and scaling fast. Our licenses span MLB, NBA, NFL, Premier League, UEFA, WWE, UFC, and more. To power this growth, we’re investing in modern internal platforms that serve as the digital backbone of our business—from card design and production to fulfillment and distribution. With 2,000+ employees and a mix of acquisitions and organic growth, our internal systems are ready for reinvention. This role sits at the center of that transformation. 

The Role 

The Senior Product Manager, Enterprise OS will own the vision, roadmap, and execution for how Fanatics Collectibles digitizes and automates work across shared enterprise functions (Finance, Legal, HR, etc.), and also lead the creation of CollectiblesOS—a unified internal platform that streamlines the employee experience for not only enterprise function tools, but also across our entire product portfolio (custom software for teams across card design and manufacturing, commercial, fulfillment, customer service). You’ll rapidly prototype, assess vendors, and partner closely with engineering, design, and business stakeholders to deliver scalable, production-grade systems. 

This is a high-autonomy, high-impact role for someone who: 

• Is obsessed with AI and passionate about using it to automate and elevate work. 

• Thrives on influencing people and driving organizational change through education and storytelling. 

• Loves sports, trading cards, and building tools that make teams more effective. 

What You’ll Do 

• Set strategy & roadmap: Define a 12–24 month vision for enterprise workflows and internal platforms, tied to company growth and efficiency goals. 

• Deliver agentic workflows: Identify high-friction processes (e.g., contract management, procurement, recruiting, FP&A) and automate them for measurable time and cost savings. 

• Build the CollectiblesOS portal: Launch a central, role-aware AI-powered hub for all internal custom tooling and business insights & dashboarding. 

• Prototype & iterate: Use low/no-code and AI workflow automation tools (Retool, Zapier, n8n, Glean, etc.) to test and ship MVPs rapidly. 

• Drive build-vs-buy rigor: When internal builds aren’t the right choice (i.e., due to feasibility, speed to market, costs), lead vendor evaluations, negotiate modular solutions, and ensure clean integration with our data and AI platforms. 

• Champion adoption: Lead education, documentation, and change management to ensure new tools drive real adoption and efficiency gains. 

What You’ll Bring 

Must-Haves 

• 8+ years of product management experience, including time in enterprise software, internal tooling, or workflow automation. 

• Past experience at or above the Senior Product Manager level, driving cross-functional product initiatives end-to-end. 

• Ability to communicate highly technical concepts—including AI systems, architecture, and emerging technologies—to both non-technical executives and technically proficient audiences. 

• Proven ability to prototype and launch tools independently using modern low/no-code and AI platforms (e.g., Retool, Zapier, n8n, Make, Workato). 

• Hands-on fluency with AI-native development tools used by modern tech teams (e.g., Cursor, Lovable, Vercel). 

• Strong product strategy and prioritization skills—able to balance fast iteration with scalable architecture. 

• Excellent executive communication and stakeholder management skills; capable of influencing decisions across operations, finance, legal, people, and engineering. 

• High bias for action and self-direction, thriving in ambiguity and fast-changing environments. 

• Degree in a technical or related field, or equivalent professional experience. 

Nice-to-Haves 
• Experience designing or implementing internal OS/portal-type platforms for employees. 

• Exposure to RAG systems, AI-assisted workflows, or agent-based UIs. 

• Familiarity with evaluating enterprise SaaS vendors and integrating APIs into broader data/AI platforms. 

• Background in systems thinking, process design, or enterprise change management. 

• Track record of cross-functional delivery across business and technical domains. 

• MBA or equivalent professional experience a plus. 

• Interest in collectibles, commerce, or large-scale fulfillment operations.

In NYC, the salary range for this position is $160,000 - $200,000, which represents base pay only and does not include short-term or long-term incentive compensation. In Los Angeles, the salary range for this position is $144,000 - $180,000. The listed salary ranges are specific to Los Angeles or NYC and may not be applicable to other locations. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Collectibles is a new model and vision for the hobby, fundamentally changing the experience for current and future collectors, leagues, and players across many U.S. and international professional and college sports. The organization has long-term, exclusive rights to design, manufacture and distribute trading cards for several sports and entertainment properties, including MLB, MLBPA, the Premier League, MLS, UFC, Formula 1 as well as Disney, Marvel, Pixar, and Star Wars, among others. In January 2022, Fanatics Collectibles announced the acquisition of Topps, establishing the preeminent licensed trading card brand as the cornerstone of Fanatics’ trading cards and collectibles business, and jumpstarted its MLB and MLBPA rights to design, manufacture and distribute trading cards