Senior Manager, Outbound Logistics

The Sr. Manager, Outbound Logistics leads a team and partners very closely with Red Bull’s third-party logistics provider to ensure Red Bull product is delivered to our Distributor, RBDC, & Direct Customer warehouses on-time, in-full, and at a competitive cost.

 

The Sr. Manager, Outbound Logistics’ team is a customer support function for the Order Management & Sales teams, assisting with logistics-related problem solving, carrier performance management, freight claims, customer inquiries, & customer invoice deduction management.

 

This team is also responsible for day-to-day oversight of the transportation operation at Red Bull’s Lagerhaus location. They work closely with the Lagerhaus Operations team to ensure the carrier trailer pool is properly maintained, and carrier performance meets stringent standards. 

 

You will also coordinate both internally and externally to forecast & plan adequate outbound transportation capacities across the Red Bull network to support core & promotional volume activity.

RESPONSIBILITIES Areas that play to your strengths

All the responsibilities we'll trust you with:

LOGISTICS EXECUTION

Lead outbound Geodis Transportation performance monitoring & continuous improvement

Develop outbound forecasting and capacity planning process to enable optimal network execution for core & promotional activity

Manage escalations related to customer delivery performance issues

Lead year-end delivery management process to achieve on Company targets

Partner with Order Management as well as Sales & Distribution management to ensure customer logistics needs & KPIs are always met

COST & PERFORMANCE MANAGEMENT

Co-lead annual transportation RFP & Analysis

Monitor bid-board activity reporting & implement strategies to improve cost performance

Closely monitor & analyze Geodis & carrier performance on Routing Guide Compliance utilizing reporting from TM team -- optimize cost & performance

Develop & monitor KPIs related to on-time pickup & delivery performance

LAGERHAUS TRANSPORTATION OPERATIONS

Schedule and lead quarterly carrier meetings focused on Lagerhaus execution

Set strategy and monitor overall Lagerhaus trailer pool performance

Internal/external escalation point for Lagerhaus transportation challenges & problem solving

FREIGHT CLAIMS

Monitor & assist with email follow-through on any compromised loads -- become expert on SOPs for different scenarios, work with Quality team, and instruct internal/external accordingly

Manage & monitor Geodis freight claims using Geodis-reporting & Zen Desk reporting from Logistics Coordinator -- maximize payouts & scrutinize carrier denials

PEOPLE MANAGEMENT

Lead & mentor a high-performing team of managers and coordinators.

Conduct reviews with team members, set yearly goals and support their professional growth

Responsible for the hiring process of new team members as needed

EXPERIENCE Your areas of knowledge and expertise

that matter most for this role:

• Bachelor’s Degree in Supply Chain Management, Logistics, Business or related field
• 5+ years of experience in Logistics roles such as: Logistics Manager, Transportation Manager, Supply Chain Manager, Logistics Planner, Transportation Planner, Carrier Development, Logistics Analyst, Supply Chain Manager, Operations Manager
• Self-motivated team member who can drive issue resolution with strong problem-solving skills and a continuous improvement mindset.
• Analytical skills, including the ability to interpret KPIs, monitor for trends, and identify areas of opportunity to improve cost and execution performance.
• Strong time management skills to prioritize projects & tasks in a fast-paced environment.
• Experience managing or working for third-party logistics providers, carriers, or brokers.
• Experience with ERP, TM, & WMS software (SAP &/or Mercury Gate preferred)
• Advanced user in MS Office Suite (Excel, PowerPoint, Word)