Senior Manager, Global Benefits

Job Description

Who We Are
​Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy.  Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world.  The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations. Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles, and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally. 

The Role

We are looking for an experiencedglobal benefits professional to support our rapid growth.This role requires subject matterexpertiseas well asmarket knowledge. Ideal candidate has experience operationalizing strategic initiatives, measuring performance metrics and defining program communications to increase understanding, drive employee engagement and improve program appreciation. 

The individual in this role must be comfortable working with individuals in a variety of roles both within and outside of the company. Incumbent willdemonstratestrong collaborative skills and ability to deliver white glove client service.

Responsibilities

• Work withBenefits leadership and HR partnersto apply the benefits philosophyand strategy into actions whichsupportthebusiness

• Monitor performance metrics and standards, through internal and external resources

• Develop internal vendor scorecardin consultation with procurement. Measure trends and report on performance on monthly basis

• Monitor annual and cyclical global benefits calendar and support local resources as needed fortimelycompletion 

• Trackglobal benefitspend/ budget:Participateinbudget planning,andforecasting. Prepare leadership-ready analysis on performance, cost trends,utilization, risks, employee impact, vendor performance, and investment tradeoffs.

• Supportdeploymentof multinational funding, governance, and plan design strategies across global markets

• Support International Benefits and Compensation resources to execute global strategy and philosophy

• SupportInternational Senior Benefits Manager forrenewals and enrollment strategy, including plan changes, stakeholder alignment, employee communications, leadership engagement, and post-enrollment analysis.

• Develop global communicationsstrategy themesand templates for global messaging. Work with local resources forappropriate delivery

• Track effectiveness of communications through employee feedback, dataaccuracyand measurable results 

• Work with international teamand orlocal resources to ensurebenefitsprograms, policies, documentation, vendor processes, and operating practices are compliant, well-controlled,audit-ready. 

• Develop juniorstaffthe benefits team while building capability for future scale.

Qualifications 

• Bachelor’s degree or Master’sDegree

• 8-10+years’ experience working with a multi-national organization or 10+  years’ experience in global benefits design and delivery 

• Experience with the design,administrationand compliance of global benefits

• Proven experience developing andmonitoringglobal benefits programs, including benefits strategy, plan design, vendor management, renewals, employee communications, and wellbeing programs.

• Knowledge of statutory requirements, regulations, pay transparencydisclosureand compliancerequirementsetc.

• Experience supporting benefits across multiple countries or regions, with the ability to balance global consistency with local market practices.

• Experience in sports, media, andentertainment industry.

• Acquisition integration experience

• Ability to move quickly, managing multiple priorities, working collaboratively in cross-functional work

• Strong organizational, analytical, financial, and project management skills. Ability to synthesize data from multiple sources and analyze trends 

• Experience evaluatingbenefitsfunding models, including fully insured and self-insured approaches.

• Experience coachingand  influencingteams, including settingprioritiesand supporting team development.

• Practical fluency with AI, automation, analytics, or emerging technologies, with sound judgment around confidential employee data, privacy, compliance, and human oversight.

• Experience withWorkday,  benefitsadministration platforms, vendor/broker platforms, or related HR technology is a plus.

​
Location

This role is hybrid, based in our Los Angeles or New York City office.
 

Compensation

The annual base salary for this position is in the range of $161,000 - $190,000. This position is also eligible for benefits and a discretionary bonus. Ultimately, the salary may vary based upon, but not limited to, relevant experience, time in the role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.