Senior Manager GBS Payroll

Purpose & Overall Relevance for the Organisation: 

Lead payroll strategy and operations for a growing retail organization in a highly regulated labor market.

Key Responsibilities:  

• Oversee end-to-end payroll for 1,000+ employees, ensuring compliance with CLT and local labor laws
• Manage payroll growth during high-volume hiring and terminations
• Ensure accurate processing of salaries, benefits, taxes, and deductions
• Lead negotiations and compliance with 21+ union trades and CBAs
• Develop and implement payroll policies, controls, and audit processes
• Partner with HR, Finance, and Legal to align payroll with business strategy
• Drive automation and process improvements for scalability.

Requisite Skills:

• Strategic thinking and ability to scale payroll operations
• Strong negotiation and stakeholder management
• Analytical and problem-solving skills
• Leadership and team development

Requisite Education and Experience / Minimum Qualifications:  

• 10+ years in payroll management, with at least 5 years in a leadership role
• Proven track record in Retail or massive workforce industries with high-volume payroll operations
• Experience managing multiple unions and CBAs
• Strong knowledge of Brazilian labor regulations (CLT), tax laws, and social security.Expertise in payroll systems (e.g., ADP, SAP, TOTVS, or similar)
• Experience with audits and compliance reporting