Senior Manager, Experiential Operations

THE·TEAM operates at the epicenter of sports, music and entertainment, serving talent, brands and properties on a global scale. LIVE·TEAM specializes in delivering branding and signage, custom fabrication, live event production and experiential operations across sports, music and entertainment. Working with the world’s most iconic properties and brands, we elevate live events to make them unforgettable.

JOB OVERVIEW:

THE•TEAM is seeking a creative, organized, and experienced Sr. Experiential Operations Manager to join our team of event professionals in delivering best-in-class experiences for our clients. The Sr. Experiential Operations Manager’s primary responsibility will be planning, managing, and executing events in the U.S. and abroad. This role will also partner with colleagues to grow new and existing client relationships.

The Sr. Manager will serve as the lead point of contact for clients and will delegate roles and responsibilities to event staff as needed for each project. Primary responsibilities include the conception, creation, and execution of motorsports-specific tours, as well as managing all budgets associated with activations. This role will also support other Experiential Operations Managers and departments as needed during off-seasons.

Due to the nature of event delivery, this role will require travel up to 65%.

WHAT YOU'LL BE DOING:

Pre-Event Planning:

• Serve as a liaison between clients, vendors, and other THE•TEAM departments

• Create and manage budgets for each event activation

• Manage internal project leads as assigned

• Lead team communications during weekly calls

• Develop detailed timelines for team members, vendors, and clients

• Conduct venue and vendor research

• Create presentations and proposals outlining event layouts

• Conceptualize and manage artwork design and production

• Partner with appropriate departments to determine technical, logistical, and operational needs based on client objectives

• Prepare activation materials and coordinate with logistics and operations teams for deployment

• Manage inventory and assets

• Attend site visits for proposed venues

On-Site Event Management:

• Serve as the primary on-site point of contact for clients to ensure goals and objectives are met

• Communicate with cross-functional teams to ensure successful execution of event activations

• Manage and direct on-site staff and vendors

• Assist with setup and teardown of event activations

• Oversee operational logistics plans, including the loading and unloading of event assets (e.g., tie-downs, safe loading procedures)

• Plan and manage team travel to and from event sites

• Perform other duties as assigned

WHAT WE'RE LOOKING FOR:

• Bachelor’s degree or equivalent experience required

• 3+ years of event production or event management experience required; 5+ years preferred

• Strong active listening skills, with the ability to fully understand and respond appropriately

• Strong communication skills across a wide range of stakeholders and departments and ability to effectively communicate with operations, logistics, and technical production staff

• Strong critical thinking skills, including the ability to evaluate solutions and make sound decisions

• Strong time management and project management skills

• Experience coordinating, guiding, and advising others and ability to supervise a crew of 10-20 people

• Ability to negotiate contracts with clients and vendors and make cost-conscious decisions aligned with company and vendor budgets

• Strong creative thinking skills, with the ability to translate client concepts into impactful event activations

• Ability to develop and maintain constructive, cooperative working relationships with clients, vendors, and internal teams

• Ability to quickly learn new software systems

• Ability to manage multiple events simultaneously and handle frequent interruptions while maintaining a positive attitude

• Ability to adapt to new people, demands, and environments

• Proficiency in Microsoft Office Suite

• Ability to use power tools and operate forklifts (training provided)

• Ability to lift at least 50 lbs

WHAT WE OFFER:

• Professional Development: Take advantage of our learning and development programs, mentorship opportunities, and career advancement support.   

• Generous Time Off: Enjoy generous paid time off and holiday allowances to recharge and spend time with loved ones. 

• Parental Leave: We provide paid parental leave to support your family during important life events.  

• Retirement Plan: 401k plan including contribution matching.  

• Healthcare: Medical, dental, vision, FSA/HSA, life and disability coverage options.  

• Ancillary: Critical illness, identity protection, pet insurance, 529 plans and more 

• Commuter Benefits: Access support for travel and commuting needs, where available 

THE·TEAM does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.