Senior Lead - Retail Store Design, AMER

In short

As the Senior Lead - Retail Store Design, AMER, you will lead complex design initiatives that define On’s physical presence across the Americas, ensuring every space delivers a premium experience and reflects our brand’s performance roots. Reporting to the Director of Real Estate, Americas on the Real Estate team, you will drive the execution of high-impact design projects across DTC and B2B channels while fostering collaboration with diverse internal and external partners. You will bridge the gap between global design strategy and local execution, harnessing various perspectives to deliver innovative environments that inspire our community.

Your Mission

• Lead the design execution for complex retail projects and initiatives across the Americas, ensuring a significant impact on brand elevation and community engagement

• Drive continuous improvement in retail design processes by creating new ideas and finding better ways of working that prove useful for the regional team

• Challenge the status quo and utilize unconventional means to deliver results, acting as an entrepreneurial pace-setter for design execution in the region

• Partner with a wider network of peers and leaders in Construction, Visual Experience, and Retail Ops to identify underlying issues and deliver solutions to complex design problems

• Manage external architectural partners and consultants to ensure project delivery aligns with On’s standards for excellence, sustainability, and innovation

• Facilitate knowledge sharing and support across the design team, acting as a reliable resource for technical expertise and brand alignment

• Identify and resolve potential roadblocks in the design lifecycle by anticipating issues and balancing necessary trade-offs to keep projects on track

• Act as a steward of On’s culture within the design function, ensuring collective goals are prioritized and shared successes are celebrated

Your story

• You bring 8+ years of experience in retail design or architecture, ideally within a premium global retailer or high-growth omnichannel brand

• You have 2+ years of direct people leadership experience, demonstrating a track record of managing team outputs and guiding designers through complex project lifecycles

• You thrive when creating new ideas and challenging established routines to strike a balance between innovation and organizational stability

• You remain calm and confident in high-pressure situations, showing the grit to bounce back from challenges and maintain focus on long-term achievement

• You are known for your straightforwardness and candor, with a willingness to champion new ideas even when facing adversity or conflicting interests

• You are skilled at anticipating the needs of various stakeholders, incorporating diverse perspectives into design outcomes to ensure cross-functional alignment

• You have technical proficiency in design tools such as AutoCAD, SketchUp, or Adobe Creative Suite to effectively review team outputs and provide technical direction

• You are comfortable traveling up to 15% of the time to support project sites and regional hubs as business needs evolve

What to expect

We want to set everyone up for success, so here’s the lowdown on how we hire. Our process is a two-way street – bringing you into our culture, while helping us learn how you think.

Our full process can last about eight weeks from application to offer, because we care about getting it right. These steps explain how we usually do things.

Before you get started, feel free to consider if you want to work with us. Strange question? Well, we give people a lot of space to navigate their day-to-day and that style isn't for everyone. We want you to be passionate about what you do and be sure this is the right fit. Because when skills and passion combine – it creates that 'Wow' moment.

• Step One

  It starts with you...

  You'll start by submitting your application to a specific role. We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.

• Step Two

  Interview with a recruiter

  What ignites your spirit? This is where we’ll start getting to know all about you and what makes you tick – and it’s your first chance to get a feel for our culture. Chatting with a member of our talent team, you’ll learn more about On and how we work. We’ll learn about what motivates you and what you could bring to the team.

• Step Three

  Interview with a hiring manager

  Ready to dig into the details? This second interview will be held with your future manager and will focus on the specifics of the job. Together you’ll delve into your unique skills and experiences and how they could be relevant at On. It's also a time to assess how you might feel working side-by-side. Bring any questions you have about the job, the team or anything else you might like to know – this is an open forum.

• Step Four

  The Case Study

  What's your style? This task will help us understand how you think, face a challenge and give insight into your novel ideas. Designed to give everyone their best shot, your case study is based on something you might typically experience on the job. This is your chance to show us what you’ve got. So express yourself. Be you.

• Step Five

  The Experience Day

  Your first taste of the Oniverse. This is a time to meet some of the people you'll be working closest with. In person or virtually, you'll get a feel for the day-to-day at On and the people who make it happen. You'll chat with a few potential teammates - the conversations will be as equally driven by the role and your experience as by our values. We believe how you do things is just as important as what you do.

• Step Six

  The Result

  Are we a good fit? We’ll get together internally to share our feedback and decide if we’re a match. We know that job searching is a big time investment, so it’s not a decision we take lightly. It’s also time for you to reflect on the experience – are we the right place for you? No matter the outcome, we’ll give you meaningful feedback.

Step One:

It starts with you...

You'll start by submitting your application to a specific role.

We try to keep this step as simple as possible. We do get a lot of applications, but we review them all. If you're a good fit to the role, a recruiter will follow up with you directly. If you didn't receive a reply, or were unsuccessful this time around, we encourage you to look for other possible matches at On.