Senior Event Executive Ticketing Coordinator Global Soccer Home Improvement Client

EXPERIENCES / Responsible for planning and executing event and experiential marketing programs.

WHERE YOU’LL WORK

The priority location for this role is Atlanta, GA, but the location of this position can be flexible for an Octagon office location with priority given to qualified candidates who will work East Coast working hours and open to hybrid work (3 days a week in the office) in one of our office locations - Stamford, CT, New York, NY, Chicago, IL, Atlanta, GA, or Miami, FL. Remote candidates will also be considered. Requires full‑time travel and onsite availability from June through July, including willingness to work weekends and holidays during this period.

WHEN YOU’LL WORK

Contract Dates: April 1, 2026 - July 31, 2026

Contract Type: W-2 Employment

THE WORK YOU’LL DO

Octagon is looking for a dynamic and driven Ticket Coordinator to join our team in delivering world-class experience at the FIFA World Cup 2026™. The Ticket Coordinator will play a vital operational role in managing ticket allocations, seating assignments, and guest fulfilment.

The ticketing team is responsible for the planning, management, assignment, distribution and reconciliation of the client event tickets for this Global sporting event coming to North America, and the Ticket Coordinator will be a key to the success of the ticketing workstream

This role requires exceptional organization, attention to detail, and the ability to operate in a fast-paced, high-profile global event environment. The successful candidate will ensure all ticketing processes are executed accurately and efficiently, contributing to a seamless and premium guest experience

Roles and responsibilities will include, but are not limited to:

• Accurately assign seating allocations based on product type, inventory category, and guest groupings
• Manage and maintain ticketing data within official FIFA ticketing systems and internal databases
• Coordinate digital ticket distribution in line with tournament timelines and compliance policies
• Ensure ticket allocations align with THD sponsorship entitlements and hospitality packages
• Conduct detailed data quality checks to maintain 100% accuracy
• Support guest list reconciliation and reporting for internal and client stakeholders
• Assist with match-by-match inventory tracking and allocation management
• Liaise with internal Octagon teams, FIFA ticketing contacts, and THD stakeholders as required
• Provide on-site ticketing support during tournament delivery, if required
• Escalate urgent issues (lost tickets, access conflicts, allocation discrepancies) appropriately

THE BIGGER TEAM YOU’LL JOIN

We take pride in being Playmakers – finding insightful, bold ways to create play in our work, our lives, and in the world. We believe in the power of play to create big ideas and unlock potential for our clients and talent.

We can put ourselves in the shoes of fans because we ARE fans – of sports, entertainment, and culture at large. This expertise allows us to continually evolve the fan experience across sports and entertainment alongside some of the biggest brands and talent in the world. 

The world needs play more than ever. Are you a Playmaker?

WHO WE’RE LOOKING FOR

• Minimum 2 years’ experience in event ticketing, sponsorship fulfilment, or hospitality operations
• Experience working with ticketing databases and seating manifests
• Ability to interpret stadium seating charts and hospitality zoning
• Strong Excel proficiency and data management capability
• Exceptional attention to detail and accuracy
• Strong communication and stakeholder management skills
• Ability to manage multiple priorities under tight deadlines
• Experience working on large-scale international sporting events
• Previous experience supporting a corporate sponsor program
• Ability to lift up to 50 lbs. and stand for up to or more than eight hours at a time
• Flexibility and willingness to travel domestically and work weekends or holidays as needed. A considerable amount of domestic event travel will be required throughout the FIFA World Cup 2026™ time period, including nights and weekends. Anticipated travel level: High (40-60%)

This position pays an annualized rate of $52,000 and is overtime-eligible. Contract positions with Octagon are not benefits-eligible.  

Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, protected veteran status, or any other basis prohibited by law.