Retail Market Manager

The Market Manager plays a critical role in fostering and maintaining a collaborative work environment that drives business results and maintains a highly engaged team. They have a persevering passion for the fans, brand standards, and the career development of all teammates. The Market Manager will drive results by empowering first-class, highly engaged leaders who are aligned with Fanatics ideals and inspire their teams to meet and exceed expectations.

The Market Manager will report to the Regional Director and work a rotating, full-time schedule.

GENERAL DUTIES & RESPONSIBILITIES:

Related Responsibilities:

• Drive P&L results for their Market
• Analyze results, identify opportunities, and make decisions in collaboration with business partners to drive sales and initiate successful initiatives for their Market
• Conceptualize, develop, and implement innovative sales and operations strategies for the Market and organization
• Conduct business walkthroughs and review store environment, sales, and productivity reports with the General Manager within their Market
• Work with internal and external partners to ensure fan product needs are met in a timely fashion
• Manage and resolve conflict; partner with appropriate business partners to ensure fair and constructive solutions
• Ensure store standards for merchandising, replenishment, inventory integrity, and operations are met consistently throughout their market
• Build and manage workforce within budget guidelines and staffing needs for the Market
• Recruit, select, retain, and develop a diverse team of General Managers
• Access staff accurately to develop strong succession plans
• Provide feedback, coaching, and direction on performance to your retail teams to create an amazing experience for our employees and fans
• Act as an ambassador of the organization's values, demonstrate integrity and trust with all relationships
• Weekly Market visits

REQUIRED SKILLS, COMPETENCIES, KNOWLEDGE, EXPERIENCE:

• Bachelor's degree or equivalent
• Minimum 5 – 7 years of retail management experience; proven prior experience in a retail environment, including time as a multi-store manager; or previous experience as field supervisor or retail area manager
• Must possess superior communication and problem-solving skills, collaborative with strong influencing and interpersonal skills
• Highest level of integrity and ethics, both professional and personal
• Adept at managing time to maximize effectiveness
• Must have experience managing a diverse staff of both full-time, part-time, and seasonal employees in multiple locations
• Travel outside of the local market

JOB KNOWLEDGE, SKILLS, AND ABILITIES:

• Experience in implementing multi-unit, sales, operational, and personnel strategies
• Experience in a multi-unit setting
• Strong experience with retail finance, including P&L management
• Strong written and verbal communication skills
• Proven ability to build and foster a diverse, inclusive workplace
• Demonstrated ability to empower, coach, and influence others to achieve a common goal or motivate people to change a behavior
• Proven ability to manage employee development in a manner that is deliberate and strategic to move employees through the organization
• Ability to hold self and team accountable
• Proven ability to inspire and lead organizational change
• Effective communicator who connects to all audiences

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).