Retail Events Road Operations Manager

JOB SUMMARY:

The Event Merchandise Road Operations Manager – WWE will work closely with cross-functional teams in the planning and execution of touring event retail operations.  This position reports to the Sr. Director, Road Operations & Planning. Pay range is $85k - $90k annually

GENERAL DUTIES & RESPONSIBILITIES:

Responsibilities:

• Oversee touring retail logistics, including liaising with local management on staffing requirements, and overall selling logistics including displays, merchandise training, etc.
• From time to time, will be responsible for having creative conversations with talent regarding merchandise ideas and communicating with creative teams.
• Manage and track inventory and submit accurate inventory reports.
• Oversee local sales associates as required.
• Oversee merchandise count in and count out process
• Maintain cash and credit card receipts and submit daily and weekly accountings and deposits.
• Liaise with local management to ensure efficient retail operations.
• Use spreadsheets provided by Fanatics to agree with inventory counts.
• Assist the arena staff and/or design and build merchandise displays that are up to Fanatics standards 
• Provide any assistance needed throughout the event that the staffing or customers may need.
• At the end of the evening conduct a full count out with the arena staffing and fill out a detailed spreadsheet.
• Provide Fanatics team the spreadsheet with detailed notes of the event, that may include ways to improve the operations.

Knowledge, Skills & Experience:

• 2+ year’s experience
• Communication Skills: Will need to effectively communicate with coworkers and arena staffing on a regular basis to ensure alignment and smooth operations.
• Leadership Skills: road operations managers will need to assist arena staffing with displays, communication with fans and resolve conflicts if they arise.
• Organizational Skills: Assist the other road team as well as the office team with the event merchandise selections, booking travel, detailed notes following the events, as well as product suggestions based on storyline/feedback from fans, etc
• Understanding of various retail executions, technologies and KPI's
• Ability to analyze data, and develop strategies to address opportunities
• Strong analytical, conceptual, and technical skills (Excel, Access, Zoom, PowerPoint, Adobe, Outlook)
• Ability to lift 50lbs minimum
• Travel (including overnight stays) will be required as needed to support events (~70% travel)

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset