Retail Associate - University of Alabama

Company Overview

Fanatics is building a leading global digital sports platform to ignite and harness the passions of fans and maximize the presence and reach for hundreds of partners globally. Optimizing these long-standing partnerships, a database of more than 80 million global consumers and a trusted, recognizable brand name, Fanatics is expanding beyond its position as a global leader for licensed sports merchandise to now becoming a next-gen digital sports platform, featuring an array of offerings for fans across the sports ecosystem.

The Fanatics family of companies currently includes Fanatics Commerce, a vertically-integrated licensed merchandise business that has changed the way fans purchase their favorite team apparel, jerseys, headwear and hardgoods through a tech-infused approach to making and quickly distributing fan gear in today's 24/7 mobile-first economy; Candy Digital, a digital collectibles company that is partnering with prominent sports properties, including MLB and MLBPA, to build an official NFT ecosystem; Fanatics Collectibles, through Topps as a cornerstone of the business, building a new model for the collectibles and trading cards hobby with top leagues and players association partners; and Fanatics Betting & Gaming, a mobile betting, gaming and retail sportsbook platform. Fanatics' partners include all major professional sports leagues (NFL, MLB, NBA, NHL, NASCAR, MLS, PGA) and hundreds of collegiate and professional teams, which include several of the biggest global soccer clubs.

As a market leader with more than 9,000 employees, and hundreds of partners, suppliers, and vendors worldwide, we take responsibility for driving toward more ethical and sustainable practices. We are committed to building an inclusive Fanatics community, reflecting and representing society at every level of the business, including our employees, vendors, partners and fans. Fanatics is also dedicated to making a positive impact in the communities where we all live, work, and play through strategic philanthropic initiatives.

At Fanatics, we're a diverse, passionate group of employees aiming to ignite pride and passion in the fans we outfit, celebrate and support. We recognize that diversity helps drive and foster innovation, and through our IDEA program (inclusion, diversity, equality and advocacy) at Fanatics we provide employees with tools and resources to feel connected and engaged in who they are and what they do to support the ultimate fan experience.

The Seasonal Retail Associate is responsible for carrying out the front line selling effort, driving sales revenue for the organization, creating the ultimate shopping experience for our fans and maintaining retail standards through back of house operations. Seasonal Retail Associates will drive results through effective communication and a demonstrated ability to work as a member of a winning team.

The Seasonal Retail Associate will be expected to work a part-time schedule which can include days, nights, and weekends

General Duties and Responsibilities
Greet fans and ask questions to help make their shopping experience an enjoyable one
Make recommendations based on observations and conversations with fans
Help execute a brand connection by ensuring fans enjoy a top notch shopping experience
Maintain sales floor and/or stockroom standards with an eye to detail
Process sales transactions via the Fanatics Point of Sale System (POS)
Maintain the highest standards of professionalism and customer service to ensure the Fanatics Brand and Team/League are always positively represented
Perform additional responsibilities as directed by the management team

Education, Experience and Requirements
Minimum 18 years of age, High School graduate or equivalent
Past experience working in retail or sales preferred
Ability to work independently and responsibly in a fast-paced environment
Availability to work extended hours on game days and during events
Foreign language skills are a plus

Job Knowledge, Skills and Abilities
Possess a fun, professional demeanor
Demonstrated ability to build product knowledge of Team/League inventory
Demonstrated ability to work as a member of a team in fast paced environments, servicing a diverse fan base
Ability to maintain high standards of organization and cleanness
Proven ability to overcome obstacles while maintaining a positive, can do attitude
Strong verbal communication skills

Physical Demands
Regularly required to sit stand, reach, bend and move about the facility as needed
Must be able to lift and carry up to 30 lbs.
Game Day scheduling may have exposure to various weather elements (rainy, windy, cold, high temperatures, etc.) if assigned location is outside of the shop