Resource Coordinator

About Octagon

It’s a great space to play – in the world of culture, content, and events – and if you’d like to be a part of it, we would love to hear from you.

Our Values

Our values: empowerment, intelligence, inclusivity, innovation, and impact, guide our behaviours as people and shape the way that we operate as a team. As a senior member of the organisation, you will find ways to embody these in your own job as well as provide leadership and oversight on how those values come to life in all our staff and how we collectively operate.

About The Role

We are looking for a proactive and highly organisedResource Co-ordinator to support the effective management of our permanent,freelanceand contingent workforce within a fast-paced sports marketing environment.

This is an exciting entry-level opportunity for someone looking to build a career in resource management, operations, or people strategy within a creative environment.You’llgain hands-on exposure to workforce planning, freelance strategy, capacity management, and cross-departmental operations — playing a key role in ensuring the right talent is in the right place at the right time.

Reporting into the Resource Director, with a dotted line to the Head of People & Culture,you’llwork at the intersection of operations, clientservicingand creative delivery with talent — helping to manage the smooth running of the agency.

Key Responsibilities

Resource Coordination& Workforce Planning

• Support day-to-day resourcing across client and internal projects, aligning skills,availabilityand budgets
• Assistwith departmental capacity planning and bandwidth analysis, proactivelyidentifyinggaps or bottlenecks
• Monitor pipeline,utilisation, freelancer availability and spend to support forward workforce visibility
• Maintain and update resource schedules using the agency’s resource management tools
• Support holiday planning across permanent teams tominimisescheduling clashes
• Flag risks, resourcingchallengesor delivery pressures to the Resource Director

This role provides exposure to how commercial delivery, creative output and talent planning connect across the agency.

Freelance Operations & Talent Management

• Support the transition fromWorksometoYunoJuno, including data migration, system testing, processdocumentationand user adoption
• Maintainaccuratefreelancerrecords and ensure data integrity across systems
• Assistwith onboarding and offboarding processes for freelance talent
• Support contracts, statements of work, rate approvals,extensionsand compliance checks
• Partner with Finance and People & Culture to ensure freelancers are set up correctly and paid accurately and on time
• Help build andmaintaina high-quality, diverse freelance talent pool aligned to evolving client needs
• Support the consistent application of freelance engagement processes and best practice across the business
• Escalate and support resolution of freelancer-related issues in collaboration with People & Culture

ProcessImprovement & AgencyDevelopment

• Support continuous improvement of resourcing workflows and freelancer management processes
• Contribute to reporting and insight generation to improve workforce visibility and decision-making
• Identifyopportunities to improve efficiency,communicationand operational clarity
• Participate in wider operational, culture and people initiatives
• Develop commercial awareness, including understanding utilisation and budget consideration

Skills & Experience

Essential

• Experience ina coordination, resourcing, operations, or administrative role
• Exposure to working with freelancers or contingent workers
• Strongorganisationalskills and attention to detail
• Confident communicator, comfortable working across multiple teams and seniority levels
• Comfortable working with systems,dataand reporting

Desirable

• Experience in a creative, marketing, agency, or sports environment
• Familiarity with freelancer management platforms (e.g.YunoJuno,Worksome)
• Interest in workforce planning,operationsor people strategy

WhatYou’llGain

• Exposure to agency-wide operations and senior stakeholders
• Practical experience in workforce planning and talent strategy
• Hands-on involvement in systems implementation
• Insight into departmentalworkflowsand opportunity to play a role in optimization 
• Experience workingtop talentat the heart ofaglobal sports marketing agency

Personal Attributes

• Proactive,curiousand eager to develop
• Calm and professional in a fast-paced environment
• Reliable and highly organised
• Collaborative and solutions-focused
• Commercially aware with a problem-solving mindset

Benefits 

We’re pleased to offer wide range of benefits, including but not limited to the following: 

• Core benefits (available from start date) – flexible holiday allowance, BUPA private medical insurance, life assurance, income protection, pension scheme with 4.5% employer contribution, Employee Assistance Programme
• Flexible benefits (available after probation) –Gymflex, dental insurance, travel insurance, health cash plan, Cycleshceme, interest-free season ticket loans  
• A Flexible Workplace – we havea number of initiatives in place to ensure that our team have the flexibility to balance work with their lives, this includes flexible holiday and flexible working options. 
• We also run a number of internal programmes to support physical and mental wellbeing, alongside learning and development opportunities to support career development and progression. 

Important Note: This job description serves as a guide to the scope and range of activities that may be required of the incumbent and may change at any time according to the needs and priorities of the Company. 

Octagon is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to colour, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability, or any other basis prohibited by law.