Project Manager, Routing

This role is responsible for driving continuous improvement initiatives that increase network efficiency, strengthen data integrity, and optimize service delivery standards.

The ideal candidate will lead cross-functional project implementations, ensuring alignment among key stakeholders across Market Teams, the RBDC Support Team, Routing, Business Intelligence, Field Support, and RBNA partners. This individual will play a critical role in developing scalable processes and identifying opportunities to enhance operational performance across the organization.

RESPONSIBILITIES

Areas that play to your strengths

All the responsibilities we'll trust you with:

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• PROJECT MANAGEMENT & COMMUNICATION

  Plan, execute, and oversee projects from initiation through completion.

  Establish project timelines, milestones, and deliverables, monitoring progress and adjusting as necessary.

  Ensure projects are delivered on time, within scope, and aligned with business objectives.

  Apply industry best practices, methodologies, and standards throughout the project lifecycle.

  Measure project performance and identify opportunities for continuous improvement.

• STAKEHOLDER MANAGEMENT & COMMUNICATION

  Provide consistent and transparent project updates to stakeholders at all levels.

  Work closely with the National Routing Manager and National Productivity Engineer to ensure alignment across RBDC.

  Build and maintain strong working relationships with cross-functional teams and external partners.

  Communicate effectively in a fast-paced, matrixed environment.

• PROCESS IMPROVEMENT & OPTIMIZATION

  Identify, develop, and implement process improvements that increase efficiency and support scalability.

  Centralize and coordinate new system enhancements and process changes.

  Ensure that tools, systems, and workflows are optimized and sustainable.

  Maintain and improve existing routing solutions within the systems.

• DATA SYSTEMS COLLABORATION

  Collaborate with the IT department on technical development and system enhancements.

  Translate business requirements into data-driven solutions and actionable insights.

  Ensure the accuracy, consistency, and integrity of routing data.

  Support automation initiatives to reduce manual processes

• TEAM COLLABORATION

  Work collaboratively with members of the Routing team to contribute to the overall success of the team.

  Support cross-functional initiatives involving Merchandising, Business Intelligence, and Field Support.

  Exercise sound judgment and escalate issues appropriately when necessary.

EXPERIENCE

Your areas of knowledge and expertise

that matter most for this role:

• Bachelor’s degree in a related field, or equivalent relevant experience
• At least three years of experience in data analysis, project management, or a related role
• Strong analytical and problem-solving skills
• Ability to translate business questions into data-driven insights and clearly communicate findings
• Advanced proficiency in Microsoft Excel
• Strong understanding of data structures, data quality, and data visualization principles
• Ability to balance strategic, big-picture thinking with close attention to detail
• Excellent communication skills, with the ability to engage and influence stakeholders at all levels of the organization
• Self-motivated, adaptable, and able to work independently in a fast-paced, dynamic environment
• Demonstrated passion for process improvement and automation
• Preferred Qualifications
• Graduate degree in a related field
• Experience working with large datasets using tools such as SQL, SAP, Power Query, or Microsoft Access
• Experience with data visualization tools (e.g., Tableau, Power BI)
• Familiarity with routing, logistics, or supply chain operations
• Physical Requirements
• Regular use of hands for handling, typing, and reaching
• Frequent sitting and occasional walking
• Occasional standing, bending, kneeling, or crouching

• Travel 20-30%
• Permanent
• Benefits eligible