Performance Manager - Talent

Company Description

We’re Entain. Our vision is to be the world leader in sports betting and gaming entertainment by creating the most exciting and trusted experience for our customers, revolutionising the gambling space as we go. We're home to a global family of more than 25 well-known brands, and with a focus on sustainability and growth, we will transform our sector for our players, for ourselves and for the good of entertainment.

Job Description

You’ll be responsible for the effective delivery of core talent management processes across the organisation, including Podium Performance (our performance management process), talent reviews, and succession planning. 

Working closely with People Partners and other HR colleagues you’ll ensure these cyclical processes are well embedded and deployed consistently, effectively and with impact across the global business. 

This is a delivery focused role requiring proven experience with talent management processes, along with strong project coordination, stakeholder management, and the ability to build capability within the People Team and the wider business.  

• Talent Cycle Delivery

Manage the annual delivery of the three core talent processes:

• Podium Performance: Drive consistent execution of the annual performance cycle, including objective setting, quarterly check-ins and year-end evaluations. Support the continued roll-out and embedding of the process to ensure it s clearly understood, adopted consistently, and delivers value.
• Knowing Our Talent: lead the delivery of the annual talent review cycle, working with People Partners to ensure high-quality, structured conversations and actionable insights. Manage the virtual assessment process for top talent and ensure development plans are in place. Responsible for embedding the process more deeply across the organisation. 
• Succession Planning: Manage the second year roll out of succession planning aligned to Knowing our Talent, ensuring it is embedded and applied consistently across the business , with clear visibility of critical roles and successors.

Across all three processes, evaluate effectiveness, gather feedback, and drive continuous improvement to enhance consistency, usability, and impact. 

• Deployment Support & Capability Building

Work closely with People Partners to make sure they understand what’s expected and feel confident in delivering each process.

Create and share clear guidance, toolkits, and training to help People Partners and managers use the processes effectively. 

Monitor how the processes are being used  in practice, helping to remove obstacles and improve the impact of the processes.

• Talent Data & Insights

Track completion rates, compliance and quality of outputs for each process cycle.

Partner with the Talent Analyst and the People Analytics team to generate reports and dashboards that highlight trends, risks, and opportunities in talent data.

Support the preparation of summary outputs and insights for ExCo and Board.

• Process Improvement & Governance

Ensure tools, templates, and guidance documents remain current and user-friendly

Gather feedback from stakeholders to evaluate process effectiveness and proposing improvements and refinements to the processes or the deployment approach.

Work closely with the People Operations team to maintain accurate records, templates etc. to ensure process governance and repeatability. 

• Cross-team Collaboration

Work closely with Leadership Development and Learning teams to ensure alignment and connectivity across the broader talent agenda.

Contribute to talent-related projects and initiatives that support organisational priorities (e.g. inclusion goals, on-boarding experiences, career frameworks etc. )

Qualifications

Essential:

• Proven experience of delivering talent management processes within a complex, global organization.
• Strong understanding of core talent management practices and tools, particularly performance, succession, and talent review processes.
• Experience working through People Partners or equivalent channels to drive process deployment
• Highly organised, process-oriented, and able to manage multiple priorities and stakeholder groups
• Excellent communication and facilitation skills – comfortable delivering training, creating comms, and explaining processes to varied audiences.

Desired:

• Familiarity with talent technologies and platforms (e.g. Oracle, BetterWorks…)
• Experience with continuous improvement methodologies or feedback-driven process enhancements
• Confidence in working in a fast-paced environment with evolving priorities
• Some experience of managing 3rd party suppliers

Additional Information

As a global employer, Entain is committed to providing a safe, fun, and inclusive culture where our people feel like they truly belong.

We are a multicultural business that values, celebrates and respects individual differences, so whatever your sexuality, gender, gender identity, ability, age, race, religion or belief, you will have a voice here, and the space to do your best work.

Our diverse internal networks provide the support for you to express your views and make a positive difference, all for the good of entertainment.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.