People Systems Manager (Automations & AI)

Fanatics Betting & Gaming (FBG) is seeking a People Systems Manager to serve as the hands-on technical expert and AI innovation lead for our People technology ecosystem.
This role combines deep systems expertise with a passion for exploring how AI and automation can transform the employee experience. You will manage and enhance systems including Oracle HCM, Greenhouse, Lattice, Qualtrics, AllVoices, and Jira, while leading the strategy, deployment, and adoption of AI-driven tools that power People Operations at scale.

You’ll help design and implement intelligent workflows — from predictive analytics and data modeling to a conversational AI Slack bot that assists employees in real time. This is a role for someone who thrives on building, experimenting, and pushing the boundaries of what’s possible at the intersection of people and technology.

Key Responsibilities

• Serve as the technical owner and SME for FBG’s People Systems (e.g., Oracle HCM, Greenhouse ATS, Lattice, Qualtrics, AllVoices, Jira, etc.).
  
   
• Lead the introduction and integration of AI tools across the People ecosystem — including chatbots, predictive analytics, generative AI for knowledge management, and intelligent automation.
  
   
• Configure and customize workflows, roles, and permissions within core systems.
  
   
• Build and maintain integrations between People systems and other enterprise platforms (via APIs, middleware, or vendor connectors), in collaboration with IT and Security.
  
   
• Partner with the People Analytics team to develop AI-driven dashboards and insights for workforce planning, turnover prediction, and engagement trends.
  
   
• Execute new tool implementations (ATS, project management, position management, People analytics), managing setup, testing, and rollout.
  
   
• Design and maintain automations that streamline People Operations (e.g., onboarding flows, ticket routing, data syncs).
  
   
• Co-lead the build and ongoing improvement of the AI-powered Slack Bot, ensuring integration with People data, knowledge bases, and ticketing systems.
  
   
• Stay ahead of emerging AI and HR tech trends, assess potential applications, and lead pilot programs to test new technologies.
  
   
• Create documentation, training, and best practices to drive adoption and responsible use of AI across the People team.
  
   

Ideal Qualifications

• 5+ years in HRIS / People Systems administration, with strong technical and data expertise.
  
   
• Hands-on experience configuring and maintaining Oracle HCM and/or Greenhouse ATS; experience with Lattice, Qualtrics, AllVoices, and Jira is a plus.
  
   
• Deep understanding of APIs, integrations, and data pipelines.
  
   
• Experience with automation and workflow platforms (e.g., Workato, Zapier, MuleSoft, or similar).
  
   
• Familiarity with AI tools such as chatbots, generative AI platforms, predictive analytics, or AI workflow automation.
  
   
• Strong data skills — SQL, scripting, or data modeling a plus.
  
   
• Strategic mindset and curiosity about how AI can elevate employee experience, process efficiency, and People insights.
  
   
• Proven ability to translate complex technical concepts into business value.
  
   
• Detail-oriented, organized, and comfortable operating as a hands-on IC.
  
   

Why Join Us

• Be the technical and AI innovation backbone of FBG’s People systems.
  
   
• Lead projects that define the next generation of AI-enabled People Operations.
  
   
• Build scalable, intelligent systems that directly enhance the employee experience.
  
   
• Operate with autonomy in a high-growth, tech-forward environment that values experimentation and impact.

• Operate with autonomy in a high-growth, tech-forward environment.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.