People Product & Innovation Lead

ABOUT FLUTTER ENTERTAINMENT 

Flutter Entertainment is the world’s largest sports betting and iGaming operator with 13.9 million Average Monthly Players worldwide and an annual revenue of $14Bn in 2024. We have a portfolio of iconic brands, including Paddy Power, Betfair, FanDuel, PokerStars, Junglee Games and Sportsbet.

Flutter Entertainment is listed on both the New York Stock Exchange (NYSE) and the London Stock Exchange (LSE). In 2024, we were recognized in TIME’s 100 Most Influential Companies under the 'Pioneers' category—a testament to our innovation and impact. Our ambition is to transform global gaming and betting to deliver long-term growth and a positive, sustainable future for our sector. Together, we are Changing the Game.

Working at Flutter is a chance to work with a growing portfolio of brands across a range of opportunities. We will support you every step of the way to help you grow. Just like our brands, we ensure our people have everything they need to succeed.

FLUTTER ENTERTAINMENT INDIA 

Our Hyderabad office, located in one of India’s premier technology parks is the Global Capability Center for Flutter Entertainment. A center of expertise and innovation, this hub is now home to over 1000+ talented colleagues working across Customer Service Operations, Data and Technology, Finance Operations, HR Operations, Procurement Operations, and other key enabling functions.

We are committed to crafting impactful solutions for all our brands and divisions to power Flutter's incredible growth and global impact. With the scale of a leader and the mindset of a challenger, we’re dedicated to creating a brighter future for our customers, colleagues, and communities.

OVERVIEW OF THE ROLE
The People Product & Innovation Lead will be a key member of People Product & Innovation team under HR Operations & Transformation function. This role combines strategic thinking with hands-on product management to revolutionize our HR functions through technology, AI, and automation. You will be responsible for partnering with specific HR functions (such as People Services, Talent Acquisition, Rewards, or Talent Management/Learning) to build and execute technology strategies that enhance efficiency, effectiveness, experience, and equity.

Working closely with the Enterprise IT team and HR function leaders, you will own the end-to-end lifecycle of HR technology products, from strategy development to implementation and optimization. You'll lead proof of concept initiatives and pilots for emerging AI & Automation solutions, manage vendor relationships, and ensure strong ROI on technology investments. This role offers the opportunity to shape the future of People Products at a global scale while working with cutting-edge technologies and driving meaningful transformation.

KEY RESPONSIBILITIES:

Strategic Partnership & Planning

• Develop deep partnerships with assigned HR function leaders to understand their strategic objectives, pain points, and opportunities.
• Create and maintain a strategic product roadmap for HR technology solutions within the assigned function.
• Identify opportunities for digital transformation, automation, and AI implementation within the HR function.
• Lead the assessment and prioritization of technology investments based on business value and strategic alignment in collaboration with the HR systems portfolio team.

Product Management & Innovation

• Own the end-to-end product lifecycle, from user discovery through roadmap to adoption for HR tools within the assigned function.
• Drive proof of concept (PoC) and pilot programs for emerging AI and automation solutions
• Collaborating with Senior Product Analysts, Product Analysts, HR Tech systems portfolio team, Change and adoption team to design and implement innovative solutions
• Monitor and analyze product performance metrics, user adoption, and ROI
• Develop and implement strategies to drive user adoption and engagement

Vendor Management

• Manage strategic relationships with HR technology vendors
• Lead vendor evaluation, selection, and negotiation processes
• Monitor vendor performance and ensure alignment with Flutter's objectives
• Collaboration with Enterprise IT team for technical vendor management

Cross-functional Collaboration

• Work closely with Enterprise IT's HR Systems team for solution delivery and implementation
• Partner with HR function leaders to ensure technology solutions meet business requirements
• Collaborating with other People Product & Innovation Leads to share best practices and maintain consistency
• Engage with global stakeholders across Hyderabad, Leeds, and London to ensure solutions scale globally

TO EXCEL IN THIS ROLE, YOU WILL NEED TO HAVE

• Around 10 years of professional experience, or equivalent combination of experience and capabilities
• Proven expertise in HR Technology, Digital Transformation, or Product Management (around 5+ years, or demonstrated equivalent competency)
• Driven product strategy and roadmap development, translating business needs into clear requirements while balancing technical feasibility.
• Used data-driven decision making to shape product direction through analytics, experimentation, and user research
• Demonstrated experience in delivering enterprise products with measurable impact, including setting success metrics and driving adoption
• Mastery with business value assessment, including:
  • Developing cost-benefit analyses
  • Creating compelling business cases for technology initiatives
  • Measuring and communicating investment outcomes
  • Building financial models and forecasts
  • Evaluating post-implementation benefits
• Background in collaborating across global, distributed teams
• Built productive vendor partnerships
• Implemented AI/ML solutions in business environments
• Ability to partner effectively with senior leadership

Technical Skills

• Partners with teams to apply HR processes and systems knowledge
• Keeps current with HR technology trends and emerging solutions.
• Facilitates Agile methodologies and practices

Business Skills

• Creates innovative solutions through analytical thinking
• Builds and nurtures stakeholder relationships effectively
• Facilitates clear communication and engaging presentation

Leadership Skills

• Guides and influences through collaboration rather than authority
• Co-create solutions using business insights and inclusive decision-making
• Coordinates and delivers complex projects successfully

Preferred Qualifications:

• Master's degree in relevant field
• HR technology certifications (e.g., HRIP, PHR/SPHR)
• Understanding of heavily regulated industries
• Knowledge of multiple HR domains (People Services, Talent Acquisition, Learning, Rewards, etc.)
• Good understanding of major HCM platforms (Workday, Oracle, etc.)
• Applies data analytics for measuring impact and ROI
• Familiarity with integration architectures and API concepts
• Knowledge in change management and driving adoption
• Ability to work effectively across multiple time zones
• Mentor and develop junior team members
• Cultivate innovation and continuous improvement

Personal Qualities:

• Innovation mindset with ability to think outside the box
• Results-oriented with strong execution focus
• Collaborative team player
• Adaptable and comfortable with ambiguity
• Customer-centric approach
• Analytical and data-driven decision maker

BENEFITS WE OFFER

• Access to Learnerbly, Udemy , and a Self-Development Fund for upskilling.
• Career growth through Internal Mobility Programs .
• Comprehensive Health Insurance for you and dependents.
• Well-Being Fund and 24/7 Assistance Program for holistic wellness.
• Free Meals, Cab Allowance , and a Home Office Setup Allowance.
• Employer PF Contribution , gratuity, Personal Accident & Life Insurance.
• Sharesave Plan to purchase discounted company shares.
• Volunteering Leave and Team Events to build connections.
• Recognition through the Kudos Platform and Referral Rewards .

WHY CHOOSE US

Flutter is an equal-opportunity employer and values the unique perspectives and experiences that everyone brings. Our message to colleagues and stakeholders is clear: everyone is welcome, and every voice matters. We have ambitious growth plans and goals for the future. Here's an opportunity for you to play a pivotal role in shaping the future of Flutter Entertainment India.

If you need any flexibility during the recruitment process, let us know.