Order Fulfillment Specialist - EM South

Purpose & Overall Relevance for the Organization:

To manage & provide visibility on the Order book of various customers by ensuring sales demand will be fulfilled on time and in full delivery of sales orders.

Key Responsibilities:

• Ensure on time execution of customer deliveries against commercial requirement and commercial prioritization.
• Assuming responsibility of matching supply (purchases) and demand (sales orders) in accordance with defined priorities.
• Timely release of picking notes to the warehouse based on agreed plan.
• Manage Seasonal delivery plan & ensure order book is executed accordingly.
• Coordinate the release of Themes & Campaigns with Marketing Organization and ensure on time deliveries to the markets.
• Coordinate with warehouse to resolve issue on picking notes & deliveries.
• Maintain the order book to reflect the latest range and master data changes.
• Analysis & reporting on order book status and Product Availability.
• Support manager on project & process improvement initiatives.

Key Relationships:  

• Customer Service
• Retail
• 3PL warehouse
• Import Team
• Sales
• Marketing
• IT

Knowledge Skills and Abilities:

• Strong understanding and experience in operational supply chain process environment.
• Ability to accept and meet critical deadlines with good planning and organization skills.
• Strong working knowledge of ERP, preferably SAP.
• High degree of self-motivation & team player.
• Good interpersonal and communication skills to interact effectively and efficiently on different layers of the organization.
• Competent user in Microsoft Office applications. MS – Excel (advanced) and MS-Access (intermediate).

Requisite Education and Experience / Minimum Qualifications: 

• 3-year degree from an accredited college or university degree with emphasis on the area of business, logistics, planning, Supply Chain, information systems, or operations.
• >2 years of experience working in a supply chain environment, preferably in apparel/fashion/shoes industry.
• Fluent in English (oral and in writing).