Operations Manager

How you will make an impact:

• Build Championship Teams – Lead, coach, and inspire a team of exempt supervisors, empowering them to exceed expectations and develop future leaders across warehouse operations
• Obsess Over Fans – Ensure timely and accurate order fulfillment to deliver a world-class fan experience every time
• Embrace a Limitless Mindset – Identify, develop, and implement standard operating procedures that drive efficiency, reduce waste, and enhance operational flow
• Be Determined and Relentless – Use data and KPIs to monitor performance, address operational challenges head-on, and proactively implement improvement initiatives
• Drive Cross-Functional Collaboration – Partner closely with HR, Facilities, Learning & Development, Safety, and Inventory Control teams to align warehouse execution with company-wide goals
• Champion a Culture of Safety – Promote a hazard-free environment by maintaining high standards of safety and compliance at every step of the operation
• Own the Floor and the Numbers – Manage inventory accuracy, labor planning, budget forecasting, equipment maintenance, and cost control strategies
• Mentor & Develop Talent – Recruit, train, and grow high-performing teams through consistent feedback, development plans, and accountability

What you bring to the team:

• Proven leadership experience in high-volume warehouse or distribution center operations (5+ years preferred)
• Bachelor’s Degree in Supply Chain, Business, or related field—or equivalent experience in logistics and operations leadership
• Demonstrated success leading, motivating, and developing large teams in a fast-paced environment
• Strong operational knowledge of warehouse management systems (Manhattan WMS and Oracle ERP preferred)
• Experience with cycle counts, inventory audits, workforce planning, and SOP development
• Exceptional problem-solving, data analysis, and communication skills
• Fluent in English; bilingual in Spanish a plus
• Ability to lift up to 50 lbs regularly (occasionally up to 75 lbs), with flexibility to work evenings, weekends, and overtime during peak
• Comfortable with up to 20% travel during initial onboarding, and 5–10% annually thereafter

Where You’ll Work and What’s required:

• Based in a Fanatics Fulfillment Center
• Regular exposure to varying warehouse temperatures, industrial noise, and physical activity
• Frequent standing, walking, climbing, and equipment monitoring required
• Flexible schedule to support operational demands during peak seasons

What’s in it for you:

• Culture: Join a team where you're surrounded by top-tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you’ll be empowered to help shape a our culture that celebrates both individual and team successes. 
• Benefits: We provide a wide range of health, financial, legal, and development assistance, including wellness programs with fitness and weight management partners, paid maternity paternity leave, and infertility treatment. Additionally, we offer flexible time off to help you recharge, along with a competitive 401k plan to support your financial future. At Fanatics, we’re dedicated to supporting you in all aspects of work and life.

At Fanatics, we value transparency and honesty. If you don’t meet every single requirement, that’s okay – we still want to hear from you! We believe in the power of diverse experiences and talents. If you’re excited about the role and confident that you can contribute, don’t hesitate to apply. We’re genuinely interested in how your unique skills and perspective can help us build something amazing together.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Commerce is a leading designer, manufacturer, and seller of licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods. It operates a vertically-integrated platform of digital and physical capabilities for leading sports leagues, teams, colleges, and associations globally – as well as its flagship site, www.fanatics.com.

Fanatics Commerce has a broad range of online, sports venue, and vertical apparel partnerships worldwide, including comprehensive partnerships with leading leagues, teams, colleges, and sports organizations across the world—including the NFL, NBA, MLB, NHL, MLS, Formula 1, and Australian Football League (AFL); the Dallas Cowboys, Golden State Warriors, Paris Saint-Germain, Manchester United, Chelsea FC, and Tokyo Giants; the University of Notre Dame, University of Alabama, and University of Texas; the International Olympic Committee (IOC), England Rugby, and the Union of European Football Associations (UEFA).

At Fanatics Commerce, we infuse our BOLD Leadership Principles in everything we do:
· Build Championship Teams
· Obsessed with Fans
· Limitless Entrepreneurial Spirit
· Determined and Relentless Mindset