Operations Associate

Company Overview

We are Fanatics Collect, the largest trading card marketplace in the world, based in Tigard, Oregon. With nearly half a billion dollars in annual trading card sales, we’re redefining the future of collectibles—building the leading platform for storage, research, and liquidity in the trading card industry. As we continue to grow rapidly, we’re seeking passionate team members to help us deliver exceptional service and operational excellence to our clients.

Position Overview

The Operations Associate plays a critical role within the Operations Department, working cross-functionally to manage, track, curate, and fulfill high-value assets. Reporting to the Operations Manager, this position supports both intake operations and logistics, ensuring the integrity, accuracy, and timely processing of all items moving in and out of the vault. This is a hands-on, detail-driven role ideal for someone who thrives in a fast-paced environment, enjoys teamwork, and is passionate about collectibles.  This shift (subject to change) is Monday-Friday, 8-hours shifts, 1:30pm-10pm.

Key Responsibilities

• Manage intake and curation of collectibles, including titling vintage, modern, and TCG cards using Fanatics Collect formatting standards.
• Review, organize, and archive assets for vault storage.
• Prepare assets for auction listings, including image/video review and replacement.
• Re-sticker archival keys and transfer items between locations as needed.
• Perform pre- and post-authentication processes (imaging, video shooting, review, and finalization).
• Support cross-functional operations such as Imaging, Raw Card Ingestion, and Logistics.
• Process inbound and outbound shipments; manage high volumes of incoming packages and auction fulfillments.
• Prepare, package, and label orders accurately, verifying item serial numbers against inventory.
• Identify and pull inventory items for client fulfillments and auction sales.
• Maintain accurate digital inventory records and ensure storage integrity.
• Collaborate across departments to resolve issues (e.g., mis-shipments, rush orders, discrepancies).
• Monitor and update inventory systems to reflect real-time asset status.
   

Qualifications

• Experience in logistics, warehousing, or asset management (collectibles or e-commerce background is a plus).
• Strong organizational and multitasking abilities with acute attention to detail.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a team environment.
• Resilient, adaptable, and capable of thriving in a fast-paced setting with shifting priorities.
• High level of integrity and discretion when handling high-value assets.
• Proficiency in using computers and inventory management software.
• Ability to stand for prolonged periods, lift/move objects, and perform physical tasks (e.g., bending, reaching overhead).
   

Benefits

• 401(k) with company matching
• Medical, dental, and vision insurance
• Paid time off and flexible scheduling
• Life insurance and employee assistance programs
• Inclusive and diverse workplace culture
• Opportunities for growth in a fast-growing industry
  
   

Fanatics Collect is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Background checks are conducted upon job offers, though we support second-chance employment and encourage all qualified candidates to apply. We are happy to provide ADA accommodations upon request.

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

Fanatics Collect is the leading global platform for collectors, providing a trusted place to seamlessly connect, buy, sell, trade and store collectibles. Today, Fanatics Collect is home to a marketplace that connects buyers and sellers through fixed-price listing and auctions, a vault where collectors can safely store their collections, and a live commerce platform, Fanatics Live, where collectors can join their community for live-stream shopping of collectibles.