Matchday Revenue & Growth Strategy Executive - CFCW

Job Title: Matchday Revenue & Growth Strategy Executive - CFCW

Department: Chelsea FC Women – Commercial
Contract: Permanent, Full Time

Location: Stamford Bridge

Reporting to: Matchday Revenue & Growth Strategy Lead - CFCW

Closing date: 5th April

We encourage you to apply as soon as possible. In the event that we receive a large number of applications, the position may be filled before the listed closing date. To avoid missing out, please submit your application at your earliest convenience.

Role Overview

The Matchday Revenue & Growth Strategy Executive sits within the Women's Commercial Department, reporting to the Matchday Revenue and Growth Strategy Lead. The primary purpose of the role is to drive Chelsea Women's matchday performance forward — maximising commercial opportunity while delivering a high-quality supporter experience on both matchdays and non-matchdays.

The successful candidate will support the execution of ticketing strategies, supporter communications, and matchday commercial initiatives, working closely with teams across Marketing, Ticketing, Hospitality, and Venue Operations.

Key Responsibilities

Ticketing & Revenue Delivery

• Support ticketing operations for Chelsea FC Women fixtures across Kingsmeadow, Stamford Bridge, and third-party venues.
• Implement ticket sales strategies in collaboration with the Growth Marketing and Commercial teams to maximise attendance and revenue.
• Coordinate community ticketing initiatives, working with internal teams and external partners to broaden access and grow the fanbase.
• Monitor ticket sales performance and identify opportunities to optimise campaigns and supporter journeys.

Supporter Communications

• Working with our marketing team, create and deliver pre-match communications, ensuring all ticketing, stadium access, and matchday information is clear, timely, and engaging.
• Coordinate away ticketing communications and information for Chelsea FC Women supporters.
• Ensure a consistent, high-quality communication journey from ticket purchase through to matchday attendance.

Digital Content & Platform Management

• Own and maintain ticketing and matchday-related website content for Chelsea FC Women, keeping all information accurate, up-to-date, and aligned with current campaigns.
• Work with digital and marketing teams to ensure matchday content supports ticketing sales and supporter engagement objectives.

Matchday Fan Experience & Commercial Optimisation

• Support the delivery and promotion of matchday food and beverage offers in collaboration with venue and operations teams.
• Contribute to fan experience trials and initiatives designed to maximise supporter satisfaction and spend per head.
• Identify opportunities to improve commercial performance through better supporter engagement and product visibility.

Data & Process Improvement

• Analyse ticket sales data and attendance trends to support revenue growth strategies.
• Produce reporting and insights to inform future ticketing campaigns and operational decisions.
• Implement process improvements across ticketing operations, communications, and supporter journeys.

Person Specification

•      Proven experience in ticketing, strategy, or a commercial role preferably within sport, entertainment, or live events.
•      Strong organisational skills with the ability to manage multiple projects and deadlines.
•      Analytical mindset with experience interpreting data and identifying areas for improvement.
•      Excellent written and verbal communication skills, particularly for supporter-facing content.
•      Collaborative approach with the ability to work effectively across multiple departments.
•      Passion for women's sport and a genuine interest in the growth of Chelsea FC Women.
•      Flexibility to work evenings and weekends to support matchdays and events.

Our Expectations:

• To embody the club’s BLUE behaviours (Brave, Lead, Unity, Edge) in the approach to work and interaction with others
• To adhere to the club’s policies and procedures, including Health & Safety, Financial Authorisation, Confidentiality and GDPR.
• To act as an ambassador for diversity, equality, and inclusion, and demonstrate a positive commitment by treating others fairly in line with our Equality, Diversity & Inclusion Policy and reporting any acts of discrimination through appropriate channels
• To create a safe environment and act to protect all young people and vulnerable adults that are either in your care or attending club premises, and report any concerns to the Safeguarding Lead
• To report any misconduct or suspected misconduct to the HR Department

Our commitment to Equality, Diversity and Inclusion: 

At Chelsea we recognise that the diversity of our people is one of our greatest strengths and we are taking positive action to ensure our existing colleagues and job applicants can fully be themselves and bring their own unique experiences and perspectives to Chelsea FC. This means giving full and fair consideration to all applicants regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.   

If you need reasonable adjustments made to the recruitment process, please reach out to your recruiter, who will be able to advise and support you.

Chelsea FC is fully committed to ensuring the safety and well-being of all children, young people and adults at risk (vulnerable groups). We therefore require all successful applicants to complete a DBS Check prior to starting employment. Depending on the role, successful applicants may also be required to undergo other child protection screening where appropriate. 

This Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the Club.