Manager Program Facilitation And Content

Key Responsibilities:

• Deliver and facilitate global learning and development experiences (virtual and in-person) that promote leadership, diversity, equity, and inclusion, and overall people development. These programs require strong facilitation skills and a solid understanding of the organization, delivered to agreed global standards and timelines.
• Manage the full lifecycle of local activation for global learning experiences - from planning and scheduling to learner outreach, promotion, LMS management, and seamless execution.
• Support the design and delivery of (global) high-quality learning experiences by aligning programs with evolving business needs and integrating local perspectives.
• Gather participant and stakeholder feedback to inform future program developments
• Maintain and develop own professional skills through external networking, benchlearning and research into thought leadership
• Support and implement local talent initiatives that are in line with local business needs and talent strategy to support people and leadership development

Key Stakeholders: 

• Global Talent Team
• Global Growth Experience & Facilitation team
• Global Program Managers
• GCA Talent & DEI team
• GCA HR and Business Stakeholders
• Program Participants

Requirement, Knowledge, Skills and Abilities:

• Bachelor's degree or higher with preference given to majors in Human Resources Management, Education, Psychology, or related fields
• Demonstrated learning facilitation & implementation experience and capabilities in a multi-national company in interpersonal skills/general professional/leadership skills trainings
• Experience on learning needs analysis and content design
• Commercial and organizational awareness on local market
• End-to-end mindset with strong ownership, with motivation to support people’s growth
• A good team player to deliver results through collaboration with both global and local teams
• Basic knowledge and understanding on HR in key process of learning & development, talent management preferred
• Basic project management skills
• Strong written and verbal communication skills, including strong presentation and facilitation skills in English