Manager, Operations, GC Express Lane

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NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At NIKE, Inc. it’s about each person bringing skills and passion to a challenging and constantly evolving game.

Overview of the Job: 

GC Express Lane delivers meaningful newness at Speed to the GC Consumer through Product Updates. This role is responsible to drive gel team’s operational excellence, seasonal calendars, tools and strategic local initiatives. The Gel Ops manager plays an active and influential role within the GC Express Lane, across functions, also working in close partnership with Global Express Lane leadership team and Ops team.

Reporting Line: 

Direct report to GM GC Express Lane, dot line to global Gel Ops Director, and will be part of the GC Ops community as well.

Key Partnership: 

• GC Express Lane function leads across, Design, Product, Development

• Global Gel Ops

• EMEA/NA/APLA Geo Express Lane Ops partners

• GC Merchandising Ops

Job Responsibility: 

Evergreen:

• Set up seasonal dates + gates for team; calendar alignment + broadcast

• Build + upkeep seasonal tools

• Liaison w/ Geo Merch Ops + Global/Jordan FW + AP Product, FOP, + Design Ops 

• Set up team

Process Initiatives: 

• Built AP Line Plan Tool (and updated FW) – built training deck + led trainings for our GC Consumer Merch team to leverage the new tools

• Set up new pre-season strategic runway (in partnership with GM) – identifying market travel windows, GCEL Seasonal LT Kickoff, key LT Alignments w/ Merch, and socialization to the teams to better educate, align, and prepare for each season

• Built FW + AP Seasonal Calendar in Miro for integration and visibility across FW + AP

• Built Evergreen Advanced Creation/Collaborator FW + AP Process

• Drove GCEL 101 deck + training to educate team + partners on GCEL strategy, team, capabilities, and process 

• Up ahead – stabilize Speed trackT120/T80 processes to better integrate with each other and key Merch inputs/GCEL product outputs for all Geo visibility + adoption

Chief of Staff:          

• Run point for GM Weekly X-Functional LT Meeting – align agenda, drive meeting

• Drive execution (in partnership w/ GM) of Quarterly All-Hands

• Drive execution (in partnership w/ GM) of LT Onsites

• Set up and drive pre-alignments in preparation for larger alignment conversations 

• Set up + drive Ops/GM workshops to drive new initiatives forwards (get input/POV from GM prior to doing the legwork needed to set up new processes, initiatives, etc)

• Lead LT process feedback sessions to inform and prioritize where change/resources are needed most in GCEL

Key Experiences Needed:

• Proven leader with a track record and passion for building high performing teams, developing individuals and commitment to positive team culture.

• Product creation and/or merchandising experience, with a strong emphasis on product strategy.

• Run one fully integrated operations offense (cross-functionally & end-to-end) with Code as the operational spine that enables Nike to consistently win together and deliver excellence for our consumers. (e.g. Merch, Marketing, Marketplace development, planning, Insights)

• Develop holistic capabilities that integrate people, process, tools and data to continually redefine operational excellence.

• Knowledge of the GC consumer from performance to lifestyle and Mens /Womens/Kids/Jordan with experience of market travel / consumer interaction.

• Solid knowledge of the GC marketplace (Wholesale and Direct).

Key Behaviors for Success in the Role:

• Outcomes and Results-Focused

• Strong Bias for Action

• Ability to navigate complex organization and Influence at all levels

• Positive attitude, tenacity and high energy to tackle new, challenges and ambiguous problems

• Ability to oscillate between high level strategy and in-depth analyses to inform execution

• Ability to learn quickly, be resourceful and build relationships with new partners and teams across Nike, Inc.

• Clear and direct written and verbal communication in both Chinese and English

NIKE, Inc. is a growth company that looks for team members to grow with it. Nike offers a generous total rewards package, casual work environment, a diverse and inclusive culture, and an electric atmosphere for professional development. No matter the location, or the role, every Nike employee shares one galvanizing mission: To bring inspiration and innovation to every athlete* in the world.

NIKE, Inc. is an equal opportunity employer. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.