Manager, Hospitality Product & Inventory - LA28 Olympic & Paralympic Games

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

Who We Are: 

On Location is a premium experience provider, offering world class hospitality, ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, and fashion. From unrivaled access for corporate clients to guests looking for fully immersive experiences at marquee events, On Location is the premier and official service provider to over 150 iconic rights holders, such as the IOC (Paris 2024, Milano Cortina 2026, LA 2028), NFL, NCAA, UFC and PGA of America, and numerous musical artists and festivals. The company also owns and operates a number of unique and exclusive experiences, transforming the most dynamic live events into a lifetime of memories. On Location is a subsidiary of Endeavor, a global sports and entertainment company. 

What You’ll Do: 

Collaborate closely with the Vice President of Hospitality & Inventory and the Director of Hospitality & Inventory to formulate and execute comprehensive hospitality packages aligning with the company's overarching objectives. The Hospitality Product & Inventory Manager will play a pivotal role in ensuring the seamless planning and execution of hospitality products during the Los Angeles 2028 Summer Olympic Games. This role involves supporting various aspects of product development, content creation, strategy, management, and implementation, ensuring a delightful experience for guests attending the Summer Olympics in Los Angeles.

Responsibilities:

• Lead the planning and delivery of world-class hospitality ticket products for the Los Angeles 2028 Olympic Games across specific clusters, locations, and/or venues, ensuring alignment with commercial & strategic objectives.

• Manage timelines, milestones, and key deliverables with precision, ensuring all projects are delivered on time and to the highest quality standards.

• Oversee product inventory and system accuracy, maintaining seamless coordination across teams.

• Consistently seek to maximize opportunities and develop innovative products and solutions, while also assessing risks and reducing liability.

• Support the creation and implementation of new commercial hospitality and premium ticket concepts and ad-hoc products to enhance the guest experience.

• Support the creation of business insights, dashboards, and presentations for senior leadership, while tracking market trends and customer feedback to refine commercial offerings.

• Serve as an on-site Hospitality Product Cluster Manager during the Games, ensuring smooth operations and exceptional guest satisfaction.

• Collaborate closely with cross-functional teams — from ticketing and operations to marketing, global sales channels, and client services — to effectively manage the commercial product life cycle and deliver a cohesive and memorable experience.

• Continuously look to enhance the end-to-end customer journey, supporting all sales channels in relation to product offerings and resolve escalated customer service issues as needed.

You Have These

• Proven experience in event hospitality, sports management, or large-scale live events.

• Strong organizational and multitasking abilities, capable of managing multiple projects in fast-paced environments.

• Excellent communication and interpersonal skills, fostering productive collaboration across teams and stakeholders.

• Fluent English proficiency, both written and verbal.

• A team-oriented mindset, demonstrating flexibility, accountability, and a positive attitude.

We’d Love If You Also Have These:  

• Exceptional attention to detail while maintaining a clear understanding of broader objectives.

• Ability to stay composed under pressure, managing priorities efficiently during peak event periods.

• Proficiency in Microsoft Office Suite, especially Excel and PowerPoint.

• Quick adaptability and willingness to learn new systems and tools.

• Strong problem-solving and decision-making skills with a proactive, solution-driven approach.

• Experience in hospitality production or venue management.

• Familiarity with ticketing systems and reporting tools.

This is a once-in-a-lifetime opportunity to help shape the hospitality experience for the Los Angeles 2028 Olympic Games.

Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Rate Minimum:

$67,500 annually(minimum will not fall below the applicable State/local minimum salary thresholds)

Hiring Rate Maximum:

$90,000 annually