Maintenance Coordinator

Company Description

Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together.

Job Description

As a Maintenance Coordinator, you will be responsible for supporting the Maintenance Manager with the delivery of a safe, efficient, and effective maintenance service to circa 1200 retail shops. This is a varied and fast-paced role where you will utilise internal systems to manage and report on activity in line with KPIs and Budget.

Are you looking for an opportunity to add real value to a team?

Key Responsibilities:

• Working closely with the Maintenance Manager to review, prioritise and approve quoted works, minimizing H&S Hazards and downtime in line with the budget
• Ensure all RAMS/H&S Files are on file where required as per H&S regulations including CDM / Control of Asbestos etc.
• Manage primary and secondary maintenance contractors via company CAFM system (Verisae) to deliver effective reactive and quoted maintenance services
• Coordinate and manage numerous contractor workstreams to ensure jobs are completed in a timely fashion and to required standards
• Audits - Carry out monthly compliance audits, and a partial audit of up to 250 invoice exceptions per week
• Work with external Service Delivery Managers to resolve operational escalations, chase ETA’s and update the wider operational teams
• Various administrative tasks including, reporting and weekly mail merge email updates to the wider shop teams
• Monitor and feedback any relevant operational issues to the Helpdesk Manager
• Raise, receipt, and manage Purchase Orders for maintenance and supporting activity
• Identify and manage ‘high volume shops’ to drive down the number of jobs being raised, ensuring that the root cause of any potential issue is addressed to result in a potential cost saving to the business
• Review non-urgent maintenance requests and release / reject in line with agreed maintenance approach
• Occasional site and Contractor visits will be required

Qualifications

• Are you an excellent communicator with experience and ability to represent the function and communicate with all levels of the business?
• Experience of CAFM systems within a multi-site organisation and working knowledge of Verisae in particular would be advantageous, although not essential.
• Working knowledge of property / maintenance compliance requirements including but not limited to CDM, Asbestos, Legionella, Electrical & Gas Safety would be advantageous, although not essential.
• Do you have advanced knowledge of MS Word, Excel (VLOOKUPs, Pivot Tables), Outlook, PowerPoint and FM related systems?
• Are you extremely organised with strong attention to detail?
• Do you have experience of running and maintaining reports?
• Are you able to work as an individual, use own initiative and operate as part of a team?
• An HND qualification in Building Construction or equivalent experience would be advantageous, although not essential.

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning.

Based in our London Stratford office, you can expect to receive benefits like

• Generous group bonus scheme
• Hybrid working
• Private medical insurance
• Pension scheme – matched to 6%
• Ability to buy and sell holiday
• Free subscription to wellbeing app Unmind
• Additional “It’s Your Game” day off to use at either Christmas or New Year
• Entain & Enhance days – 2 paid days off to focus on your professional or personal development
• A stake in our success through our ShareSave scheme
• Great development opportunities
• Wellbeing support (e.g. free subscription to Unmind app), and so much more.

And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves.

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.