Live Operations Supervisor, Studios, IMG

Who We Are:

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi-channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

IMG Studios is a premier production centre with state-of-the art studios, post-production and live operations facilities. It houses 4 HD broadcast television studios, 10 production galleries, 3 dubbing suites, 50 edit destinations, 3 radio studios, an award-winning 3D Graphics & Visual Effects team, and one of the largest data centres built specifically for digital media and broadcast in recent times.  The Master Control Room includes 5 transmission suites and monitors over 800 HD lines in & out of the building. With its own satellite farm and direct links to many of the leading sports stadia in the UK, IMG Studios is at the centre of sports and entertainment production and distribution.

We have an exciting opportunity to join our Studios business as a Live Operations Supervisor on a permanent basis. This is an incredible opportunity to work with prestigious clients such as the Formula 1, UEFA, CBS and Wimbledon!

This is a technical and rewarding role where you will be responsible for assisting IMG facilities to deliver their technical television requirements. You will be a key player in ensuring things run smoothly and efficiently for our clients and that all their production needs are met.

Key Responsibilities and Accountabilities:

• To ensure the smooth running and high quality of service for all Live operations.
• Ownership of the Live Operations with IMG Studios.
• The supervision of MCR operators, Engineers, and relevant freelance staff.
• To be the point of reference for Live Operations on a day-to-day basis.
• Work closely with the Live Technical Operations manager to ensure the smooth running of Live operations.
• Liaise closely with the Delivery Operations, commercial and engineering teams to ensure that the clients are supported, pre, during and post events.
• Ensure that Live Operations and technical facilities meet client requirements and expectations.
• Highlight potential issues and offer solutions to provide the required services.
• Ensure all interested parties are fully informed regarding any issues that arise and suggest steps to prevent re-occurrence.
• Creation of reports when incidents arise and distribute to all relevant parties.
• Ensure that there is sufficient knowledge and skill base available throughout the Live Operations team.
• Document and communicate technical and operational procedures.
• Document and communicate operational issues.

• To be an approachable and highly knowledge point of reference for all aspects of Live Operations for IMG Studios and clients thereof.
• Recommend operational improvements to the Live Operations department.
• Recommend potential technical strategies for the Live Operations department.

Knowledge and Experience

• Extensive experience in technical role within broadcast, ideally engineering or live gallery/broadcast/transmission operations.
• A technical mind-set and strong problem solving skills.
• Supervisory experience in regard to people and clients.
• Excellent knowledge of technology and working methods.
• Extensive experience in a live television environment.
• Excellent knowledge of TV production processes.
• Excellent knowledge of Post Production workflows.
• Demonstrated established and commercially productive relationships with clients and service.
• A strong communicator.

Working Conditions

• This is a permanent position

• This role will be based at Stockley Park, Uxbridge.

• Working hours are 9:00 – 17:00, Monday to Friday with shift patterns included as part of the role.

• May be required to attend (and travel to) locations, including other IMG buildings and meetings, orto industry events andwork on-site for the duration of an event, as necessary.

• Unsocial hours and weekend work may be required, as dictated by the demands of the business schedule.

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