Live Casino Executive

Company Description

Sports betting, gaming and interactive entertainment is changing, and we're leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it's your game. So let's win together.



Job Description

As the Live Casino Executive, you will support the Live Casino Manager and Head of UK Live Casino in enhancing the Gaming lobby, Live Tables, and Products. Your responsibilities include testing new platform features, optimizing table staking limits and site positioning, and ensuring an optimal customer experience through ongoing tool improvements. You will also assist in managing the Live Casino release roadmap, coordinating with the Group Product team to launch new features and track their performance.

The role involves day-to-day site maintenance, utilising available tools to align with customer preferences and brand goals. You will conduct QA and A/B testing to refine features and maintain a best-in-class lobby. Additionally, you will help optimise content exposure, provide data-driven recommendations, and deliver regular performance reports. 

What you will do 

• Use BI tools to report on live tables, supplier performance, and highlight risks/successes.
• Conduct QA testing, A/B testing, and escalate issues to the UK Live Casino Manager.
• Analyze and optimize game and lobby performance based on user metrics.
• Act as a liaison between internal gaming teams, suppliers, and promotional teams.
• Provide commercial insights through clear reporting and competitor analysis.
• Support customer service teams with escalations and common pain points.
• Assist in game scheduling, releases, marketing, and positioning for optimal performance.
• Contribute to roadmap planning, user experience improvements, and innovation.

Qualifications

• Previous experience of using lobby management and creative briefing tools
• Strong Microsoft Excel, PowerPoint and Power BI skills, to manipulate, analyse, drill into and present data and insight
• Good knowledge of the Slots, Bingo, Table RNG and Live Casino landscape
• Previous Knowledge of interactive Games and Games suppliers
• Commercial acumen
• Confident and used to working on their own with the ability to meet deadlines
• Proactive approach to problem identification and resolution in daily work
• Excellent knowledge of the online gaming industry and competitor products
• Creative thinking backed by strong analytical and problem-solving skills
• Excellent communication skills

Additional Information

At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Working for us in Gibraltar, you can expect to receive great benefits like:

• Generous group bonus scheme 
• Hybrid working – 4 days in the office 
• Private medical insurance 
• Pension scheme – matched to 6% 
• Ability to buy and sell holiday 
• Free subscription to wellbeing app Unmind 
• Additional “It's Your Game” day off to use at either Christmas or New Year 
• Entain & Enhance days – 2 paid days off to focus on your professional or personal development 
• Share save scheme 
• Paid subscription to LinkedIn Learning 
• Discounted gym membership 
• Team spirit – whether it's seasonal parties, sports teams, gaming communities or external trips, we have something for everyone in Gibraltar! 

And outside of this, you'll have the chance to turn recognition from leaders and colleagues into amazing prizes. Join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. 

Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us.

At Entain, we do what's right. It's one of our core values and that's why we're taking the lead when it comes to creating a diverse, equitable and inclusive future - for our people, and the wider global sports betting and gaming sector. However you identify, our ambition is to ensure our people across the globe feel valued, respected and their individuality celebrated. 

We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally.