Learning Delivery Lead

Set the bar for greatness...

We are excited to be searching for a Learning Delivery Lead, you will be responsible for executing learning activities across assigned regions, ensuring alignment with the strategic plan and efficient resource allocation during peak periods. Manage a team of regional leads, providing coaching and guidance to ensure high-quality, consistent learning experiences.

What will you be doing?

• Lead the execution of learning activity across assigned regions, ensuring alignment with the overall strategic plan set by the Learning Delivery Manager, ensuring efficient allocation of learning delivery resources during peak periods and critical times of the year.
• Coordinate with venue planners, casual workforce, and cross-functional teams, including finance, to ensure all logistical and operational aspects of learning delivery are aligned and executed smoothly.
• Provide direct line management to regional leads, offering guidance, support, and coaching to ensure they deliver high-quality learning experiences across their areas of responsibility.
• Coordinate the allocation and development of regional coordinator allocation, ensuring appropriate staffing and expertise to deliver impactful learning programs across locations.
• Monitor the consistency of learning delivery across regions, ensuring all programs meet pedagogical objectives and coordinator resource is adjusted based on regional variance across the season.
• Work closely with regional stakeholders, internal teams, and external vendors to ensure learning programs are well-coordinated and aligned with organisational and learner needs.
• Provide ongoing coaching and feedback to regional leads and teams, enhancing individual and team performance through regular one-on-one sessions and productive team meetings.
• Drive a culture of continuous improvement within the regional teams, seeking innovative solutions to improve learning processes, operational efficiency and consistency of approach across the country.
• Identify potential risks to the learning experience and proactively implement solutions to minimise disruptions, ensuring a seamless and high-quality learning environment.
• Executes additional tasks as required in order to meet FA Group's changing priorities.
• Comply with all company policies and procedures to ensure the highest standards of health, safety and well-being can be maintained.
• As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.

What are we looking for?

Essential for the role:

Knowledge:

• Degree qualification in learning, education, sport, or a related field, providing deep understanding in pedagogical principles and event management strategies.
• Expert knowledge of national learning delivery frameworks and multi-modal learning strategies (in-person, virtual, hybrid) across multiple regions or divisions.

Experience:

• Extensive experience in leading large-scale learning initiatives, including national or multi-regional learning programs, ensuring consistency in quality and delivery.
• Proven line management experience of mid-level leaders (e.g., Regional Delivery Leads), with a strong focus on mentoring, coaching, and developing leadership capability.
• Leadership in learning delivery, with experience executing, and optimising learning programs to meet business objectives and workforce needs.
• Comprehensive event management and logistics experience, ensuring the effective planning and execution of learning programs on a national scale.
• Proven experience in financial management, including budgeting for large-scale learning initiatives and ensuring cost-efficiency without compromising quality.
• Risk management experience including anticipating potential disruptions and implementing mitigation strategies to ensure smooth operations.

Skills:

• Advanced communication skills (both verbal and written), with the ability to engage, influence, and inspire senior stakeholders and leadership teams.
• Proficiency in learning management systems (LMS) and digital learning platforms, with experience overseeing the integration and optimization of these tools across multiple regions.
• Advanced Microsoft Excel and data analysis skills, capable of leveraging data to inform strategic decisions and optimize learning delivery.
• Strong project management skills, with the ability to oversee multiple projects at different stages, ensuring timely delivery and alignment with national objectives.
• Excellent presentation and public speaking skills, capable of delivering high-impact presentations to executive leadership, external partners, and large audiences.

Beneficial to have:

Knowledge:

• Postgraduate qualification or certification in project management, event management, or change management, offering advanced knowledge in managing large-scale projects or transformations.
• In-depth understanding of budgeting and financial forecasting for large-scale events, ensuring strategic alignment with organizational objectives.

Experience:

• Experience in a leadership role within a learning or education-focused organisation, with proven success in aligning learning delivery with overarching business strategies.
• Experience in managing vendor relationships, including negotiating contracts and ensuring service level agreements are met.
• Experience in managing risk and compliance, ensuring all learning delivery complies with legal and organizational standards, including health and safety, data privacy, and diversity and inclusion.

Skills:

• Expertise in using project management software (e.g., MS Project, Asana, Monday.com) to manage large-scale, multi-region learning projects, ensuring successful execution and resource allocation.
• Proficiency in virtual event platforms and tools, with the ability to seamlessly integrate these into a national learning strategy for hybrid or fully virtual learning delivery.
• Strong change management capabilities, with a focus on leading teams through large-scale transformations in learning practices and workforce development.

What's in it for you?

We are committed to ensuring everyone can flourish in their roles, to achieve this we have unique office spaces under the arch of the iconic Wembley National Stadium, which is the home of English Football. We are also delighted to offer a world-class, Elite Performance Centre, St. George's Park in Staffordshire which is an exceptional setting to develop and inspire high-performing England teams and leaders.

We pride ourselves in offering a competitive salary as well as great opportunities to develop and grow in your role. But that is not all; we also have a range of exciting benefits, some of which can be found below:

• Access to event day tickets at Wembley Stadium, alongside a host of regular internal events throughout the season encouraging you to connect and learn with your colleagues and look after your mental health and wellbeing.
• Free, nutritious lunches, at Wembley Stadium and St. George's Park.
• Free private medical cover.
• A contributory pension scheme.
• An additional Thank You days leave, volunteering days as well as 25 days annual leave.
• A hybrid working model offering greater flexibility.

For more information on what it is like to work at The FA, please visit our FA Careers page, https://www.thefa.com/about-football-association/careers

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.

The FA oversees England international teams across men's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup and Women's Adobe FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park, all with a purpose to Unite the Game and Inspire the Nation.

We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

Your contract with The FA will specify a fixed location of Wembley Stadium or St. George's Park unless the role is advertised as a home-based contract. The contractual location of this role can be found at the top of this advert on our FA vacancy page.

The FA, For All, For You

Our equality, diversity and inclusion strategy forms an integral part of our long-term commitment to using our influence across English football to create a game free from discrimination.

https://www.thefa.com/-/media/thefacom-new/files/about-the-fa/2021/fa_a-game-for-all-strategy.ashx

A Game For All outlines three key strategic commitments - Lead the Change, Be the Change, and Inspire the Change - which will ensure tackling discrimination remains a core priority for English football for years to come.

We are a diverse workplace, aspiring to represent football across the country. The Football Association actively promotes inclusion and diversity, encouraging you to be the best version of yourself at work.

We welcome applications from everyone and are proud to be an equal opportunities employer. If you have any particular requirements in respect of the recruitment or interview process, please mention this during your application.

As part of The FA's commitment to ensuring a safe environment for everyone in football, every employee will be required to complete a DBS check. The level of the check required will be based on the activity of the specific job role and in line with legislation and government guidance.