Key Accounts Sales Support Specialist

Purpose:

Play a supporting role in achieving sales targets by implementing Key Account Channel strategies and overseeing operational processes that support the Key Account organization

Key Responsibilities:

• To act in line with overall strategy for the Key Account Channel organization parallel to the global strategy, aiming for the best strategy implementation
• Entering, controlling and tracking seasonal product orders
• Be the main stakeholder in customer invoice, shipments and return processes. Coordinate Sales, Supply Chain, Customer Services and Finance departments to follow-up every back-office operation related to Key Accounts
• Preparing every necessary report on a daily, weekly and monthly basis related to sell in/out performance, team dashboards, field sales team requirements, etc.
• Adopting the WHS – Key Accounts strategy and carrying out daily work accordingly and providing projects for development needs
• Assist the KA sales team and accounts in preparing purchasing plan by preparing a detailed analysis of previous purchases before and during sales meetings
• Be responsible for main communication of product offerings with product teams
• Build product assortments for Key Accounts to give guidance on key commercial and brand-focus moments
• Ensure coordination between sales and marketing teams for marketing activations and monitoring their implementation.
• Follow-up seasonal shipments, product performance and reporting them KA sales team

Requisite Education and Experience:

• University BA degree in related fields
• Focus on Sales / Supply Chain / Finance / Accounting/ Marketing
• Minimum 1 or 2 years of customer service experience within large sales organisations in the FMCG industry, ideally Sporting Goods or Fashion management
• Exposure: Sports
• Strong interpersonal skills (e.g. communication)
• Advanced level of IT skills (Outlook, Word, Excel, PowerPoint)
• Good level commercial and business acumen knowledge
• Fluent in written and spoken local language is a must
• Good command in English