IT Program Manager

The Role
The IT Program Manager will oversee the end-to-end program management for information technology initiatives. This includes coordination, implementation, execution, and delivery of IT programs. From gathering business requirements to securing executive approval, through program execution and successful delivery, this role ensures project objectives are met efficiently and effectively.

What We're Looking For:

• Bachelor’s degree required.
• PMP certification is a strong plus.
• Experience:
  • 8+ years of experience in technical project/program management or implementation.
  • 3+ years of experience in IT roles.
  • Proven ability to lead large, cross-functional projects successfully.
  • Proven track record of delivering enterprise-level IT initiatives, including infrastructure upgrades, cloud solutions, and SaaS implementations.
• Deep understanding of various program management methodologies.
• Proficiency with project management tools, such as Asana, Jira, or Microsoft Project.
• Strong documentation and technical writing abilities.
• Expertise in training program creation and execution.
• Exceptional leadership skills with the ability to inspire and motivate teams.
• Advanced written and verbal communication skills, capable of engaging with executives and technical staff.
• Advanced problem-solving, decision-making, and issue resolution skills.
• Ability to manage time effectively, work under pressure, and meet tight deadlines
  • Demonstrates ability to build and manage stakeholder relationships.
• Thought leadership in design and technology, with a focus on emerging trends.
• Flexibility and adaptability to evolving project needs.

What You'll Do:

• Leadership:
  • Manage complex IT projects, coordinating multiple teams across different locations and time zones.
  • Plan and manage all communications to ensure an effective exchange of information among internal and external stakeholders.
  • Lead cross-project implementation efforts as needed.
  • Ability to manage roles and responsibilities for technical projects
• Stakeholder Collaboration:
  • Collaborate with business stakeholders to understand requirements and implement changes effectively.
  • Facilitate stakeholder meetings and regular check-ins to maintain alignment and transparency on progress, risks and outcomes.
  • Establish strong working relationships across technical and non-technical teams at all organizational levels.
• Planning and Execution:
  • Develop and maintain detailed plans, timelines, and budgets.
  • Conduct impact analyses against project scope, schedules, and budgets.
  • Use extensive knowledge and tools to streamline execution.
  • Implement and enforce change management protocols to minimize disruption.
  • Monitor and report on deployment progress and success metrics.
• Problem-Solving:
  • Proactively identify and resolve implementation challenges.
  • Manage competing priorities to balance needs and goals.
• Documentation and Training:
  • Oversee the creation and maintenance of project documentation, including charters, status reports, and post-implementation reviews.
  • Create and maintain comprehensive technical documentation for processes and systems.
  • Develop and execute training programs to facilitate the successful adoption of new systems and processes.
• Administrative Oversight:
  • Ensure adherence to timelines and budgets while delivering high-quality outcomes.
  • Foster a culture of collaboration, continuous improvement, and accountability within the project team.

Achieving our goals requires strong collaboration and partnership between our teams and our internal stakeholders. To best support this, the person who accepts this role is expected to be on site, in office four days per week. To provide our employees with flexibility, we offer a unique benefit where employees at Fanatics' corporate entity can work remotely for up to four weeks per year, which can be taken in daily or weekly increments.  

The salary range for this position is $180,000 to $225,000, which represents base pay only and does not include short-term or long-term incentive compensation. When determining base pay, as part of a final compensation package, we consider several factors such as location, experience, qualifications, and training. 

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.