Go-To-Market (GTM) And Business Operations Manager

Purpose & Overall Relevance for the Organization:

• Be the key player to support and drive the coordination and implementation of the Go-to-market (GTM) process and key go-to-market deliverables across Hong Kong

Key Responsibilities: 

Go-to-Market Process

• • Manage and align the GTM Milestones across functions for Hong Kong and work in-sync with Greater China Area (GCA) Marketing Operations (MOPS) to facilitate all milestones.
  • Support the preparation of key meetings (e.g. showroom set-up, presentations, data analysis and reporting). Coordinate the material download & upload for all milestones.
  • Co-ordinate the key deliverables from all stakeholders in a timely manner to ensure that deadlines are adhered to.
  • Ensure to deliver on time communications of key updates from GCA down to the local teams.
  • Support Product Planning team in reporting performance across market, categories, channels (e.g. Preorder analysis, Range Sign-off overview)

Master & Product data & Systems Management

• • Lead the management of the local Master Data and maintain data accuracy in all ranging systems (i.e. M-3 and Hublight)
  • Support local Product Planning team in maintaining ranging systems (M-3 and Hublight)
  • Support Operations and Purchasing teams in article information setup in the system
  • Develop an understanding and provide support to relevant IT applications, in particular: Hublight, M-3, adiFox and SAP.

Showroom & Samples Maintenance

• • Manage part-timer roster and their KPIs
  • Ensure that showroom is properly set-up and tidy for each of the key milestones
  • Lead sample budget planning, sample ordering and track sample delivery

Buy & Purchase Order Support

• • Co-ordinate the bi-weekly buy schedule and prepare PO file and bi-weekly sign-off meeting with management.
  • Support  Operations and Purchasing teams in creating the purchase order file and seek approval from Commercial Director before orders are placed.
  • Support the Brand Marketing team in consolidating all marketing orders into the PO file for SCM.

Forecasting Support

• • Support with the monthly range forecasting and net sales planning
  • Support seasonal OTB planning by providing relevant data and analysis (e.g. Net sales, pre-order information)

KPI’s:

• • Efficiency KPIs (overlap, samples hit rate, range size, margin)
  • On-time GTM deliverables
  • Sell-In & Sell-out
  • Forecast accuracy

Key Relationships:

• • GCA MOPs
  • Product Planning, CTC
  • Channel teams
  • Buying team
  • Purchasing, Supply Chain

Knowledge, Skills and Abilities:

• Broad product marketing experience with medium-level merchandising, category management and business operations knowledge
• Good coordination and facilitation skills
• Excellent analytical skills and savvy in numbers
• Advanced user of MS Office (especially Excel and Powerpoint)
• Experience in both market and above market organization preferred
• Fluent in English and Cantonese

Requisite Education and Experience / Minimum Qualifications:

• University degree in Business or equivalent professional experience ideally in business analytics, merchandising or category management
• At least 5 years of experience in related field