Facilities - Department Assistant

Job Description

Creative Artists Agency (CAA) is the leading entertainment and sports agency, with global expertise in filmed and live entertainment, digital media, publishing, sponsorship sales and endorsements, media finance, consumer investing, fashion, trademark licensing, and philanthropy. Distinguished by its culture of collaboration and exceptional client service, CAA’s diverse workforce identifies, innovates, and amplifies opportunities for the people and organizations that shape culture and inspire the world. The trailblazer of the agency business, CAA was the first to build a sports business, create an investment bank, launch a venture fund, found technology start-up companies, establish a philanthropic arm, build a business in China, and form a brand marketing services division, among other innovations.

Named Most Valuable Sports Agency by Forbes for eight consecutive years, CAA represents more than 2,000 of the world’s top athletes in football, baseball, basketball, hockey, soccer, in addition to coaches, on-air broadcasters, and sports personalities and works in the areas of broadcast rights, corporate marketing initiatives, social impact, and sports properties for sales and sponsorship opportunities. Founded in 1975, CAA is headquartered in Los Angeles and has offices in New York, Nashville, Memphis, Chicago, Miami, London, Munich, Geneva, Stockholm, Shanghai, and Beijing, among other locations globally.

The Role

CAA is seeking an organized, customer-focused individual to join our Nashville office’s Reception-Conference Rooms team. Candidates in the department gain first-hand industry experience while serving as the operational hub of the agency. This team is an important part of the CAA culture and structure and will be required to work on-site in the office five days a week.

This role could be right for you if you find yourself in these descriptions:

• You enjoy working with and helping others

• You have a team-first mentality and enjoy contributing to the greater goal

• You are organized and have a high attention to detail

• You are able to use good judgment in high-pressure environments and partner closely with others

• You thrive in a fast-paced environment and are able to remain calm under pressure

• You enjoy finding creative solutions

• You have excellent written and communication skills

• Able to deliver results in a dynamic and ambiguous environment

Responsibilities

• Manage administrative duties, which include preparing expense reports and additional office-related tasks.

• Manage Facilities Lead calendar and phone.

• Review office invoices, forward to the Facilities Lead for approval, and submittal to AP.

• Schedule freight access for vendors in the building management portal and submit COI paperwork.

• Assist with setup of special events, including but not limited to: CAA Halloween Party, Holiday events, Cheer Week, etc.

• Assist with all facility-related requests.

• Schedule vendors for maintenance issues.

• Manages office supply requests for SE region offices.

• Coordinate new hire offices with HR, MR, and IT, and ensure setup is completed, including name tags, ensuring space is cleaned and has Tech equipment (monitor, phone, and keyboard).

• Coordinate on-site office moves.

• Work with Tech/MR on equipment moves.

• Assist with communications with building management teams.

• Manage office inventory for items in storage - maintains and updates inventory list

• Coordinates office repair requests and confirms completion.

• Partner with Mailroom for all necessary supply orders.

• Manage ticket assignments and ensure no backlog of facilities requests.

Qualifications

• White glove customer service approach.

• Demonstrated ability for attention to detail.

• Experience working with scheduling software.

• Experience with ServiceNow preferred.

• Ability to remain in a stationary position for a majority of the time (e.g. 90% sitting; 10% walking).

• Strong networking and communication skills.

• Excellent interpersonal and problem resolution skills.

• Demonstrated ability to build relationships at all levels of an organization.

• Basic computer skills needed, with the ability to quickly adapt to new software and tools.

• Able to multitask and complete all tasks in a timely manner

• Proactive team player.

• Detail-oriented and extremely organized.

• Ability to work in a fast-paced, high-pressure environment.

Location

• This role will be on-site, based out of the Nashville office.

Compensation

The hourly range for this position is $22.00 - $27.00. Ultimately, wages may vary based upon, but not limited to, relevant experience, time in role, business sector, and geographic location, among other criteria. Please talk with a CAA Recruiter to learn more.

Please provide complete and legible information.An incomplete application may affect your consideration for employment.

Creative Artists Agency, LLC (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate on the basis of race (inclusive of traits historically associated with race, including hair texture and protective hairstyles), color, religion, creed, gender or sex (including pregnancy, childbirth, breastfeeding or related medical conditions), national origin, ancestry, age, physical disability, mental disability, medical condition, genetic information, family and medical care leave status, military or veteran status, marital status, family status, sexual orientation, gender identity, gender expression, political affiliation, an employee’s or their dependent’s reproductive health decision making (e.g., the decision to use or access a particular drug, device or medical service), or any other characteristic protected by applicable law.The absence of a permanent address is not a bar to employment. The Company does not discriminate against individuals based on housing status, including the absence of a fixed address.The Company also complies with the Americans with Disabilities Act and applicable state and local laws with regard to providing reasonable accommodation for qualified individuals with disabilities.CAA does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by CAA to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that CAA will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.