Event Services Administrator

Missions

SPORTFIVE is a global sports marketing agency that delivers customer-centric solutions based on trust and transparency, deep industry experience and global relationships, digital intelligence and innovation. SPORTFIVE strategically and creatively connects brands, rights-holders, media platforms and fans to create and enable contemporary partnerships in sports.

While creating and growing long-term value for all, SPORTFIVE often leads the sports business into the future through innovative digital solutions and strives to be the most progressive and respected partner in sports.

In Asia, SPORTFIVE has over 30 years of proven performance with offices in Singapore, Sydney, Shanghai, Hong Kong, Tokyo and Seoul. The industry leading agency specialises in delivering a comprehensive range of solutions and services for brands, right-holders and fans across the whole value chain. With dedicated teams focused on media and brand-led sales, content production, turn-key event management, design studio, digital marketing and activation, SPORTFIVE is well placed to support brands and rights-holders in creating valuable partnerships in the region.

SPORTFIVE operates with a global mindset and network of over 1,200 local experts based in 15 countries around the world, active in Football, Golf, Esports, Motorsport, Handball, Tennis, American Football, Basketball, Ice Hockey, Rugby, Olympics and Multi-Sport Events and many more.

Job Summary:
The Event Services Administrator plays a critical role in the seamless coordination of events, ensuring smooth communication between clients, vendors, hotels, and travel service providers. This role is responsible for supporting event logistics, managing hotel reservations, coordinating flight bookings, and providing excellent administrative support for event operations.

Key Responsibilities:

• Liaison with Hotels:
  • Coordinate with hotels to secure reservations, and confirm availability for event attendees.
  • Manage special requests for hotel accommodations (e.g., room blocks, VIP accommodations, meeting spaces).
  • Act as the point of contact between the hotel and the Event Team/Football Clubs for any changes or issues.
• Flight and Travel Coordination:
  • Handle the booking of flights, and other transportation for event attendees, ensuring cost-effective travel arrangements.
  • Ensure timely flight bookings and manage any necessary changes or cancellations.
  • Organize transportation logistics from airports to event venues or hotels as required.
• Logistics Management:
  • Liaise with competition Venue Managers on match tickets request from Sponsorship/Broadcast Partners.
  • Manage delivery of event materials (e.g., competition equipment, match tickets, etc.) to Football Clubs, Sponsorship/Broadcast Partners.
  • Ensure that all logistical arrangements are on schedule and aligned with event timelines.
• Administrative Support:
  • Assist in event planning by preparing schedules, checklists, and maintaining an organized filing system.
  • Prepare and distribute event documents (e.g., itineraries, agendas, guest lists, and vendor contracts).
  • Track and maintain records of all event-related bookings and confirmations.
• Event Support:
  • Assist the event team during setup and coordination at the event venue.
  • Provide on-the-ground support during the event for any last-minute travel or accommodation issues.

Qualifications:

• Proven experience in event administration or a similar administrative role.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and event management software (preferred).
• Ability to manage multiple tasks and work under tight deadlines.
• Experience with travel and hotel booking systems is a plus.

Skills and Competencies:

• Strong interpersonal skills with the ability to liaise effectively with clients, vendors, and internal teams.
• Flexibility to adapt to changing schedules and priorities.
• Problem-solving abilities, especially in high-pressure situations.
• Knowledge of event planning processes, including logistics, budgeting, and vendor management.

Work Environment:

• Fast-paced and dynamic event environment.
• Occasional evening or weekend hours depending on event schedules.
• Travel may be required for certain events.

Job Conditions

This role is located on site at our Singapore office.

Category

Delivery & Account Management

Type of contract

Regular

Contract start date

03/01/2025

Reference

2059