Ecommerce Manager

Ready to take ownership of a high-performing web shop and marketplace ecosystem and turn customer journeys into measurable business success?

Then this role is for you!

As eCommerce Manager with Marketplace Focus, you’ll own the end-to-end performance of our shop and marketplace channels. From shaping seamless frontend and backend experiences, translating business needs into technical concepts, and collaborating with IT and cross-functional teams to monitoring KPIs, optimizing digital sales performance, and ensuring excellent product data and content quality—you’ll drive engagement, revenue growth, and customer satisfaction, while actively shaping the future of our eCommerce strategy.

RESPONSIBILITIES

Areas that play to your strengths

All the responsibilities we'll trust you with:

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• Shop & Feature Development

  This area focuses on continuously developing and enhancing shop functionalities to improve user experience, product discoverability, and conversion rates. Responsibilities include translating business requirements into technical concepts, collaborating closely with IT on implementation, driving new feature ideation, and ensuring the seamless rollout of new shop capabilities.

• Performance & Conversion Optimization

  The focus here is on maintaining and optimizing digital sales channels and e-commerce processes. Tasks include identifying conversion levers and implementing improvements that increase customer engagement and partner performance. Continuous analysis of shop performance enables actionable measures to optimize the platform.

• Content & Data Quality Management

  This area ensures that products are presented accurately and attractively across the shop frontend, PIM, and marketplace systems. Responsibilities include coordinating with content-related departments to maintain consistent and precise data, managing article setup, ensuring master data quality, and overseeing digital product availability.

• Analysis & Reporting

  Analysis and reporting of KPIs and platform performance data form the basis for data-driven decisions. This includes operational monitoring such as error list evaluation, SLA tracking, and accuracy checks. Insights from these analyses are used to derive concrete measures for platform optimization.

EXPERIENCE

Your areas of knowledge and expertise

that matter most for this role:

• 3+ years of experience in e-commerce or digital product environments, ideally within retail, marketplace, or direct-to-consumer setups
• Hands-on experience with shop systems, feature development processes, and platform optimization, including improving user flows, conversion rates, and digital sales performance
• Solid understanding of digital sales flows, product content structures, KPI-driven decision-making, and the ability to translate complex business requirements into clear technical implications
• Strong ownership mentality with accountability for platform functionality, data quality, end-to-end processes, and continuous improvement initiatives
• Excellent analytical and communication skills, fluent in English (German is a plus), with the ability to provide clear, actionable guidance to cross-functional teams

• Travel 0-10%